Hotel staff is super friendly; on site parking; super convenient for seeing shows at the Majestic or Orpheum Theatre.

Liked: Room with balcony.

Liked: Comfy bed.
Disliked: Didn't like getting $26 more than quoted price for taxes and parking.

Disliked: They thought they lost my keys for 5 minutes.

Exceptional

Superb

Liked: Location is excellent - convenient to downtown.
Disliked: Room service is by request only. We also asked and paid a premium for a capital view and got a lake view instead. It's not a horrible issue, just not what we requested.

Good

Love this location. Nice hotel....

Liked: Ease of checking in and out
Disliked: One of our meals was bad. Corned beef hash

Exceptional

Liked: Friendly staff and a great view of the Capitol. Very accommodating and made our stay enjoyable.

Exceptional

Liked: So much! The location to the event I was attending was just 1/2 block away, the room was clean and QUIET, the beds were comfortable, the staff were fantastic, and they had the room ready early so we could head right to the event and not have to come back to check in.It was a great stay!
Disliked: We went down for a continental breakfast since the restaurant was closed but they had run out by the time we got there at 9:30 am.

Wonderful stay

Liked: Great location. Appreciated the windows(!), beautiful view of the Capitol but NO street noise! (and windows opened!). Nice suite, Comfy bed. Mini-refrigerator. Updated bathroom.Loved the complimentary UW cookies.
Disliked: These are minor—- Bar/restaurant seemed understaffed, at all times— morn, noon, night- very understandable given Labor Day weekend, farmers market, taste of Madison, UW football game.Having to wait at the restaurant forever to pay for a few coffees to get quickly on the road in the morning- not great. Most people are paying $300+ per night, seems to be nickel and diming your guests, may want to consider offering complimentary coffee and even bottled waters.

It was okay.

Liked: Location
Disliked: No hot tub and price because of the taste of Madison event ( jacked the prices up). For the price, could have offered a free breakfast. Leaking in bathroom so we had to move to another room, which we liked better.

Good

Liked: The location is perfect to experience Madison without a car. Staff was friendly.
Disliked: We did not have our room cleaned — despite ie being scheduled — which was a big disappointment. They did take off one night of parking to try to make it right but I would have rather had a clean room! The location of the pool is tough when you have kids who make noise (there are rooms opening up right to the pool area).