Hotel staff is super friendly; on site parking; super convenient for seeing shows at the Majestic or Orpheum Theatre.

Liked: Room with balcony.

Liked: Comfy bed.
Disliked: Didn't like getting $26 more than quoted price for taxes and parking.

Disliked: They thought they lost my keys for 5 minutes.

Liked: I loved the amenities in the wsshroom, the bottled water in the fridge too.
Disliked: The check in clerk was rude and not understanding.recently I had ear surgery and can't fully wear a mas, he was rude communicating with. Also he said my room would have a beautiful room view of State building, he lied. Morning staff cranky attitude.

Good

Liked: The Valet named John was superb. He went out of his way by walking a few blocks to show us how to drive our car to the indoor parking lot. Best I have seen and I have traveled the world.
Disliked: Unfortunately the Coronavirus prevented us from using the pool or fitness center. The worst part was the view from our room. There was a building facing the room and one on each side. All were higher than us, so the view was terrible, not too mention there was a rooftop two stories below is. Was like looking out of a prison window. There were only a few people staying there. Still can?t figure out why they put us there with an empty hotel. Will not return.

Exceptional

Pleasant

Exceptional

Liked: Nice clean hotel in a great location !!

Exceptional

Exceptional

Liked: The hotel staff was so friendly. When we checked in, our room was not ready. They gave us free breakfast, beverages, and a room upgrade free of charge. They went above and beyond. The location is superb for walking to campus, State Street and the Capitol.
Disliked: Absolutely not! Loved it and will stay again!

Superb