Best Western Premier Keizer Salem Hotel Guest Reviews
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Write a review
Teresa Mon, 9 September 2024
I had a great time...
Liked: The staff was excellent!
Edwin Wed, 4 September 2024
Very good
Liked: Good clean location.
Disliked: Nothing
Jamie Mon, 2 September 2024
Superb
Liked: Large room
Disliked: Couch looked a bit dirty
Elissa Wed, 28 August 2024
Not so relaxing type vibes...
Liked: I liked the fact that it was a decent area and pretty close to food and gas. The freeway wasn’t too far away either. There was also a decent amount of food choices available for breakfast. One of my favorite things in the morning was using the keurig to brew the coffee that was offered with the room.
Disliked: The door to the bathroom would not close all the way. Neither would the door hiding the mini fridge. The fridge itself was wobbly too. There were ants in the room which meant I had to keep the counters clean. Plus, due to the adjacent door to the next room, I could hear my neighbors through the door 3 out of 4 nights I stayed which made it difficult to fall asleep at a decent hour. Really not cool whatsoever. Plus, for a handicap room, there should be a bench seat or grip strips for tub so a disabled does not slip in tub. The bed was made, but the sheets smelled like sweat and cologne which makes me wonder if the same sheet was used from before. My room was not cleaned once in the 4 days I stayed there and when I asked the front desk on my last day they told me that it should have been done at least once every three days.
Pamela Fri, 23 August 2024
Very good
Maria Tue, 20 August 2024
Comfortable and Central
Liked: Room was spacious and comfortable although had a small wardrobe. Had all the requirements to be comfortable for a longer stay. The front desk staff were always so very helpful and keen to assist. The location was amazing - next to supermarkets restaurants, pubs etc. all at a lovely walk away. Ample parking space at no cost.
Disliked: The bathroom was not properly set up when we checked in and was only set-up on the second day but housekeeping did a good job. The structure is not sound proof. One can easily hear the neighbors s especially those on top who decide to run a marathon at night stumping feet. Fridge also made loud noise which i had to switch off. Breakfast was ok nothing grand. Some furniture needs to be modified or replaces and the shower would have been great to have better water pressure.
Karla Sun, 18 August 2024
Superb
Hanna Sun, 18 August 2024
Superb
Fayyaz Sun, 18 August 2024
Good customer service even when...
Liked: Room configuration, pool and over all location. The staff was super responsive and accommodating.
Disliked: There were a few misses. One of our rooms bath leaked water, although reception responded right away although it was at mid night and changed our room, upgraded to a slightly better one, so that was great experience even when things went a bit south.The breakfast slip actually said fri-sun 7 - 10 am.We went at 9 30 and it took some time to get them to see it was a mistake. But then they opened it for us and served what was available.Still good attitude/ customer service although it took me some time and showing the actual printed slip given by reception with Fri 7 -10 am for breakfast printed on it. All in all good good hospitable attitude of the entire staff.
Ezequiel Fri, 9 August 2024
Pleasant
Liked: Fair
Disliked: Staff