Best Western Premier EMA Yew Lodge Hotel Guest Reviews
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|9.9 miles from Derby centre|
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Craig Thu, 22 July 2021
James Mon, 19 July 2021
Liked: Good friendly hotel
Catherine Mon, 19 July 2021
Liked: All the staff were so friendly ana helpful
Disliked: What I?m the room and cleanliness off room not up to par
Anonymous Mon, 19 July 2021
Lisa Sun, 18 July 2021
Liked: Lovely hotel, exceptional staff. A swim in the pool was luxury along with the spa. Rooms were good, bit dated but definitely acceptable. We will go again but I highly recommend you book direct with the hotel. Great breakfast too
Disliked: Made the mistake of using booking.com so our rooms were in different areas. Asked for early check in, that wasn't on the system when we arrived but they gave us a single room early, no charge. £8 parking on our bill was unexpected, so was charging us for accommodation again but they refunded us that. The bed was sunk in the middle, no structure, my husband ended up sleeping on the floor.
Linda Sun, 18 July 2021
Liked: The hotel itself was ok .
Disliked: No room service so no clean towels or bed made and was not happy at having to pay for car parking when we had 2 cars in our party so payment of £32 on top of the room price for 2 nights !! Not happy !! so because of that won?t be staying again .
Kisha Sun, 18 July 2021
Nice hotel, friendly staff
Liked: I enjoyed the spa, the breakfast variety, the staff were friendly and helpful. The hotel is in a nice location.
Disliked: I didn?t like the fact the pool was that deep. Wasn?t child friendly. I didn?t like the fact you had to pay for car park.
Ernie Sat, 17 July 2021
A lovely break
Liked: The food was very good breakfast was a lot of choices.The staff are helpful and friendly.The room was clean.
Ross Sat, 17 July 2021
Tarah Fri, 16 July 2021