The Great Rivers Ascend Hotel Collection

Bad

Disliked: The lady at the front desk was very rude with her smart remarks and even insinuated I was dumb. Would not stay here again. Someone also pulled the fire alarm randomly at 3am for no reason

Passable

Disliked: Water pressure was no good in the showers. Still dirty & putty in the showers from where they have been working. Front desk lady was extremely rude making it known that I paid 3rd party.

Probably won't be back

Liked: Not much
Disliked: Pillows were small. bed was not. comfortable. Air conditioner was loud, woke up every time it turned on. Water pressure was subpar. Had room right by an exit door.

Would not recommend, will not...

Liked: Location convenience
Disliked: The rooms are gross, there is a large air “freshener” making its way through the halls that smells absolutely horrible - (and what sort of smell are you attempting to cover up with that?), the bathroom in our room was gross and not well cleaned by any means. Should be completely remodeled from studs to get that smell out, or the cost should reflect what you are getting here.

Coffee cold

Liked: Comfortable bed
Disliked: No 247 coffee machine, coffee was in a thermos and was cold other hotels make so convenient their machine worked great hotcoffee

IT was poor; the staff...

Liked: Breakfast was good.
Disliked: I had requested a handicap room on the first floor, but when checking in I was told there was none available.

Very good

Pleasant

Disliked: Changed rooms twice

The money we pay we...

Liked: We know the in the middle of renovation, but it still needs a lot of work rooms need to be really updated
Disliked: Rooms are not updated, but still try and charge for a luxury hotel when you’re in the middle of renovation