Best Western Poway/San Diego Hotel

Very good

Probably wouldn’t stay at a...

Liked: Small and easy to park etc.. was clean
Disliked: On a main road, very very loud!

Bad

Liked: Nothing!!
Disliked: The rooms did not in any way reflect the photos on their website. The room was dirty, especially the carpet, the wall AC unit rattled, and the bed was horrible. It was a very dated room that was tried to make new with a coat of paint.This shouldn't be listed as a Hotel, as it was obviously converted from some old motel. I've stayed at Motels cleaner and nicer than this.We refused to stay. They offered me another room, but I can't imagine that it could be any better, and if it were, why did they put me in this one. Said I would have to forfeit my payment for my first night stay, although I asked for a full refund. From the time we arrived to check in and discovered the condition of the room was no more than 15 minutes.I forwarded my complaint to Bookings Customer Service and still waiting a reply.

Very good

Superb

Liked: It was quiet and peaceful

Poor

Exceptional

We won't ever go back

Liked: The rooms smell, carpets badly stained, facilities old and outdated. The smell was the worst part. Even after leaving we couldn't get the smell out of our nose. We tried airing out the room, went to Walmart for fresheners but it was no help. There were much better places in better condition for the same price but the pics were misleading. Breakfast was ok .... Same old waffles, sausage and eggs, but we only at it because we ran out of time to go somewhere else
Disliked: Bad odor. Very small roommate

Short visit passing through was...

Liked: Friendly customers ervice
Disliked: Be sure to request non smoking