Very good

Pleasant

Liked: I liked the area and the room was clean. They were prompt in responding to the window unit not working and not having a remote.
Disliked: Loud music heard until 130 am and then again woken to workers doing construction on room next to mine and loud music around 7 am . Room door lock needed work to make it more secure, screws where loose leaving concern for security.

Never again!

Liked: The room was so gross, I didn't want to walk bear footed, toilet rocked every time you sat on it, it looked very dirty! My 3 year old found a vape pen under the bed. Refrigerator didn't work the pool was not heated and the owners would not talk to us. I could hear her on the phone talking to the nice front desk lady saying she didn't want to talk to me. We left a day early.
Disliked: Get new owners that know what customer service is.

Superb

Passable

Liked: Comfortable beds spacious room good location for the purpose of being there
Disliked: Not very welcoming. noisy? got jolted out of our bed the first night with a group of screaming people outside. Would have been nice if the front desk had told us that there was coffee in the lobby every morning? didn?t find out until the day we left.

Disappointing

Very poor

Disliked: I asked for a kitchenette non smoking room. I pre-booked with a long-stay discount. When I arrived the room had clearly not been cleaned and I had to wipe everything down and wash all the dishes. The room smelled like it had been a smoking room for years. The smell was exuding out of the woodwork. The fumes made me sick overnight. When I asked to move they told me they didn?t have any options. When I said I was checking out early they said I would have to pay 2 days at full price even through I checked out by 11 the first day and they were unable to accommodate me in a real non smoking room. I have stayed at many Best Westerns and this one was not up to the name brand standard.

Liked: The location, it was quiet, staff was friendly.
Disliked: The bathroom shower was a nightmare. The pressure from shower was amazing however due to the pressure and vent along with the cheap curtain that would not stay closed when you got out of shower you stepped into a pool of water. Wanted non smoking didn¿t

Very good