Best Western Posada Royale Hotel & Suites Guest Reviews
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Write a review
George Tue, 18 June 2019
Overall a pleasant experience except...
Liked: Staff was great! Helpful and friendly. Closeness to restaurants, car wash, etc.
Disliked: The original room they gave us was not cleaned/ready. The staff quickly resolved the issue, but we still had to wait to have the replacement room cleaned. The room was clean and comfortable but there were areas in the bathroom that obviously had water damage - the door frame at the bottom at the floor - that could be addressed. The entire facility surrounds the pool and for the weekend we were there, there were lots of families with kids at the pool with lots of screaming and playing "marco polo". This went on well past 9pm (the pool hours were until 10pm). It did quiet down just before 10pm. Not really the hotel's issue, except maybe to change the pool hours? This was more of a minor inconvenience for us, but for anyone that wanted to get to bed by 9pm, it wouldn't have worked too well.
Courtney Sun, 16 June 2019
Dawn Tue, 11 June 2019
Liked: The room was very clean and comfortable. I was getting ice at the ice machine and one of the housekeepers saw me and assisted me.
Jeff Fri, 7 June 2019
John Fri, 31 May 2019
Disliked: i requested to get a wine open ,but i received was a cheap wine open please try to get a good quality wine open.
Shanna Fri, 24 May 2019
Liked: Wouldn't allow me to check in
Monique Thu, 23 May 2019
Liked: Best breakfast we had on our trip, friendly staff and clean rooms. Bed was super comfortable.
Ol' Mon, 20 May 2019
Although our room wasn't ready...
Liked: Very friendly and helpful staff.
Disliked: Room was not ready on time.
Margaret Sun, 12 May 2019
Very nice hotel, would recommend...
Liked: The room was very clean, the bed very comfortable, the grounds were very pretty and the breakfast offered a good variety and was yummy!
Daneen Fri, 10 May 2019