Best Western Port Huron Blue Water Bridge

Exceptional

Liked: My husband and I stayed at this hotel for one night and it was a great place! The room was clean and comfortable! and the included breakfast was delicious.

Exceptional

Very disappointed, I paid more...

Disliked: You were supposed to check in at 3 o’clock and the room was not ready. The gentleman behind the desk had to go clean it so we had to sit there and wait and then I got a spa bath room and it had no plug in it. So once again, I called the front desk and he shoved a washcloth in it so we couldn’t use it even though I paid extra for it.

Poor

Very good

Exceptional

Liked: The staff was very friendly and accommodating and they appeared to enjoy being there. The establishment was also kept very clean and inviting. My stay was very enjoyable.

Disappointing

Terrible 0/10 recommend will no...

Liked: Property was extremely dirty sheets were covered in green sticky goo and the fire alarm system was faulty causing the fire sprinkler system to go off and with improper draining the water was leaking from the floor above into the ceilings and electric system and breaker boxes are in the hallway accessible to guests with broken locks
Disliked: Unclean and unprofessional management

Would not recommend nor return!

Liked: Found prescription medication in our coffee basket. With a quick Google search, it was identified as viagra. Took pictures and brought it to the front desk when we were checking out and it didn’t seem like a big deal to her.
Disliked: Not the cleanest! Trash in the stairwell, pool room very dirty, smelled of old socks and wet towels, receptionist was having a full blown singing session in breakfast area when we were checking out and seemed more concerned about her ability toto speck multiple languages then anything else!