Best Western Pontypool Metro Hotel

Clean; comfy bed; nice shower. Very enjoyable visit.

Disliked: Nothing was bad.

Exceptional

Very good

v

Liked: We received a lovely welcome from the staff, they were very helpfull indeed.
Disliked: No drinking glasses in the room, and the sliding shower door had come off so we were unable to use correctly..

Very good

Comfy

Liked: Room was clean and comfy staff were friendly and location had easy access
Disliked: Easy access

Exceptional

Very good

Pleasant

Disliked: The breakfast facilities were not big enough to cope with the amount of guests , not enough tables or seating, to slow replenishing the food available, there was one young lady who seemed to be doing everything and trying to cope and she was doing a fantastic job , but it shouldn't be like that

Superb