Best Western Pontypool Metro Hotel

Clean; comfy bed; nice shower. Very enjoyable visit.

Disliked: Nothing was bad.

Very good

Liked: Lovely clean hotel. Close to m4

Exceptional

Very good

Superb

Typical basic hotel.

Liked: The staff were very friendly and helpful.
Disliked: The hotel was advertised as having air conditioning which swayed us to book it, the room air conditioning was a desk fan. I queried this with reception and was told the reception area had air conditioning, lucky them. The restaurant that was advertised was half a dozen table and chairs in the reception area, not what we expected. We had great difficulty finding the hotel because it was behind the dual carriageway and off the road that led to McDonalds, it would be helpful to put this in the directions.

Very good

Exceptional

Very good

Exceptional