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Best Western Pontypool Metro Hotel

eee - 0800 031 8416
Best Western Pontypool Metro Hotel, Lower Mill Field Pontypool, Llantarnam -0800 031 8416
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4.1
HOTEL RATING: 
VERY GOOD
4.1 out of 5 (2200 Ratings)
3.3 miles from Llantarnam centre
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Hotel Description
Located in Pontypool the Best Western Pontypool Metro Hotel offers free Wi-Fi and free private parking. It is just 5 minutes' drive from Pontypool and New Inn Railway Station and it is 3 miles from Cwmbran Railway Station. The rooms boast a Freeview TV and tea and coffee making facilities. The private bathrooms have complimentary toiletries and a hairdryer. Pontypool's town center features various restaurants shops and pubs. Best Western Pontypool Metro Hotel is just 5.6 mi from Newport's city center.

Check-in time: 14:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Golf Course
` Room Service
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Packed lunches
` Heating
` Fax/photocopying
` Shared lounge/TV area
` On-site parking
` vending machine
` 24-hour security
` Family Rooms
` Free Wi-Fi
` Daily Housekeeping
` Non-Smoking Rooms Available
` Electric vehicle charging station
` Outdoor furniture
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out
` Food delivery
` Electronic room key
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Takeout dining services available
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Best Western Pontypool Metro Hotel Guest Reviews

Overall Average Score: 
Very Good (4.1 out of 5)

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5

Exceptional - 5.0 out of 5

Elaine, Gloucestershire, visiting International Convention Centre Wales Thu, 1 August 2024

Clean; comfy bed; nice shower. Very enjoyable visit.

Disliked: Nothing was bad.

4.5

Wonderful - 4.5 out of 5

Daniils Wed, 30 April 2025

Superb

Liked: Thank you so much to the staff team that have been helping me out during my stay. Excellent customer service and very friendly and supportive.

4.5

Wonderful - 4.5 out of 5

William Tue, 29 April 2025

Superb

3.5

Good - 3.5 out of 5

Victoria Mon, 28 April 2025

Did the job

Liked: Location and tv was good
Disliked: Beds hard but it was for only one night so not too bad The shower curtain needs updating .. looks old and grubby

4.5

Wonderful - 4.5 out of 5

Hunter Mon, 28 April 2025

Superb

5

Exceptional - 5.0 out of 5

Valerie Mon, 28 April 2025

Exceptional

5

Exceptional - 5.0 out of 5

Ben Sun, 27 April 2025

Exceptional

Liked: Very clean and good for the price and staff was very friendly

5

Exceptional - 5.0 out of 5

Petar Sat, 26 April 2025

Exceptional

5

Exceptional - 5.0 out of 5

Jason Thu, 24 April 2025

Very happy with the hotel...

Liked: Absolutely spotless, excellent rooms very comfortable
Disliked: Nothing

1.5

Poor - 1.5 out of 5

Thomson Tue, 22 April 2025

Poor

Disliked: Terrible experience- spare bed was broken. Unsuitable to sleep on, approached front desk to be told that no alternates available. No spare sheets etc available to try and pad out broken bed.

4

Very Good - 4.0 out of 5

Susan Tue, 22 April 2025

Great when your focus is...

Liked: Quiet, well situated, options for fast food available on the site.
Disliked: A chair to relax on in my room.

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Best Western Pontypool Metro Hotel Lower Mill Field Pontypool, Llantarnam
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