What a pleasure to stay at such a nice place with water view and all.

Liked: Very clean and wonderful staff.

Exceptional

excellent location, very nice comfortable...

Liked: location and cleanliness

Short , cozy , clean...

Liked: Richard was awesome and showed great customer service .

Would not stay for more...

Liked: Friendly staff and location on the water.
Disliked: Bathrooms extremely small, rooms could be better insulated from next room noises, balconies would be better if they were on the water side not facing the parking lot

Exceptional

Bad

Liked: 1. I don't know what her name was but the breakfast attendant was OUTSTANDING! I overhead her listening to the needs of another customer and she made sure they got what she needed. She was very pleasant and friendly- kept it very clean and stocked too. I wish I remembered her name.
Disliked: 1. Booked with description of Bay View with photos showing pictures of Bay. Booked this specifically instead of marina view (which Bay view was more expensive) so thought paying more was giving nice view of Bay. Instead we got a room with a parking lot view - absolutely NO Bay view. It was so disappointing especially because we had traveled from AZ and convinced my dad we would book a hotel with a really nice view.2. The check in man at the desk was very rude. He said you need to know the difference between Bay side and Bay view...and "well that's what you get for booking 3rd party" to which I commented I have always used booking.com and been satisfied. 3. Rooms - this states it was a suite...it was a large room with a 3 glass mirror thing in it and miscellaneous furniture. No suite. 4. Dirty - the floor was filthy especially in the bathroom AND thoroughly outdated. 5. Remote controller didn't work - when I asked for batteries he said they should be fine then took the controller and changed them...did not appear to be interested helping the customer.

We had a great time...

Liked: The room was convenient and comfortable. We had a nice view of the marina. Our breakfast was good. The staff in the breakfast area were extremely helpful.
Disliked: We had stayed there before, and had a comfortable easy chair to sit on. This time, there were no extra chairs, except a desk chair. It would be nice to have 2 chairs.

Very good

Liked: Great location and restaurant.
Disliked: A few issues with AC and plumbing - but they resolved them.

Good