Exceptional

Very good

Liked: Great customer service. Wifi was not working in my room so they gave me another room without question. Thanks for the smooth experience.
Disliked: Slow elevator.

Good

Liked: Staff went above and beyond .

Disliked: Construction across street from hotel. Starts at 7am

Will not recommend anybody as...

Liked: Nothing
Disliked: Went there to spend a good time with family but the pool was not open no WiFi tv has not enough program vlt close breakfast took 25 min to come inform the staff about those problem was just said sorry sir had to spent all day and night in my room not recommending anybody thanks for nothing

Yeah, the food in breakfast...

Liked: It was a very nice place to stay in.
Disliked: Nothing.

Exceptional

Liked: The cleanliness, hospitality and protocols that were in place.
Disliked: Not applicable.

Superb

Liked: How clean and comfortable the room and hotel were. The atmosphere was comfy. I loved how soft the bed, bedding and pillows were. The air conditioning was accommodating as well.
Disliked: How the lounge was closed At 8pm. How the elevators had to have two ppl at a time but I understand that it?s done for safety measures due to the Covid 19.

Very poor

Disliked: It?s took 4 payment from my account when I only stayed one night for 2 rooms