Fair

Liked: The breakfast was good.
Disliked: The pillows had stains, and one blood spot on them. The large tub was not clean.

If you?re spending one night...

Liked: The rooms feel like your are at home.
Disliked: The price is too expensive for a night. The breakfast can be better but it?s pretty standard eggs gravy biscuits sometimes there is bacon sometimes there are sausages. You have too ok make your own waffles and pancakes. You have to use your room key to get into cafeteria or you?re stuck outside.

Noisy, pricey stay in Santa...

Liked: The location was perfect for my appointment. The restaurants nearby were very good
Disliked: Price was expensive for the one night stay. Also the breakfast was terrible. I asked for a quiet room since I was recovering from surgery. The ADA room was near the front entrance, which is where all the cars come into to check in. Its near the main road which is noisy in the morning. All night long and in the morning, I could hear the people upstairs walking and getting in and out of their bed.

Exceptional

Not great but it served...

Disliked: Bed & pillows The floor was sobbing wet next to the bed so I covered it with a rubber shower mat The walkway outside was filthy That shower amenities were empty

Functional, but not really enjoyable

Liked: Care taken by some staff - for example towels folded into nice patterns. Good level of toiletries provided
Disliked: Reception was inefficient - took a long time to check in 4 people. the hotel needs refreshing, decor is tired and old-fashioned. building materials on stairwell...

Exceptional

Liked: Everything was great. The breakfast was amazing. Will definitely stay again in the future
Disliked: Literally nothing to complain about

Very good

Very good