Best Western Plus Wilkes Barre-Scranton Airport Hotel Guest Reviews
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Patricia, Ogdensburg, visiting The Pavilion at Montage Mountain Mon, 12 September 2022
It was very clean. It was near the event we were going to. The staff were friendly. I look forward to another stay in the future.
Disliked: There were no low points.
Anonymous Wed, 9 July 2025
Very nice clean and comfortable...
Liked: Breakfast was good.Location very nice and private
Disliked: Dinner offer
Anthony Sat, 5 July 2025
Exceptional
Liked: Very clean and comfortable
Janice Wed, 2 July 2025
Very good
Anonymous Tue, 1 July 2025
Exceptional
Liked: The staff was amazing… Everything is clean and nice…
Carole Tue, 1 July 2025
Enjoyed our Best Western stay...
Liked: The hotel is very close to the airport and has a free shuttle. Staff was friendly and helpful. The lobby had a nice bright decor. Our double queen bed room was a good price. Beds were comfortable and the bathroom was very clean. The breakfast room had many offerings including eggs, bacon, bagels, waffles, yogurt and cereal. We enjoyed our stay and would come here again.
Disliked: Nothing
Dennis Mon, 30 June 2025
Very good
Aaron Mon, 30 June 2025
Exceptional
Thalita Fri, 27 June 2025
Superb
Liked: Staff was helpful and place was clean and comfortable.
Disliked: The bathroom tub leaked and wet the bathroom
Joni Mon, 23 June 2025
Very good
Liked: The shuttle drivers were awesome. The were very friendly and helpful, including giving directions to places we wanted to go. They were also very prompt. I love that they were on call and ready to go when you needed to.
Jason Mon, 23 June 2025
Below Average Hotel
Liked: Good location if staying in the Wilkes Barre Scranton area.
Disliked: First room the A/C was broken. Quickly reassigned but the A/C in this room sounded like a jet engine. Stayed for 3 nights and the room wasn’t serviced once. Breakfast in the lobby is below average for hotel breakfasts.