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AustraliaBest Western Plus Waterfront Hotel Guest Reviews
Overall Average Score:
Good (3.9 out of 5)
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| 1.9 miles from Windsor centre |
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Wendy, Livonia, visiting The Colosseum at Caesars Windsor Sun, 19 November 2017
Amazing view. Comfortable and clean.
Liked: Breakfast and the bed.
Disliked: Nothing.
Ian Wed, 20 September 2023
Hotel booking cancelled by booking.Com...
Liked: My booking was cancelled by booking Com
Disliked: I booked this hotel in January for a weeks stay in September. In June I was told the government had taken the hotel over so my booking had been moved to an adjoining hotel I was told I would still have the upgraded room I’d booked with a river view. This did not happen. I was given a room at the rear with a town view. Be aware.
Peter Thu, 3 August 2023
Exceptional
Deborah Mon, 10 July 2023
What stay?? they transferred me to another hotel and didnt bother to tell me!!
Disliked: Our booking was cancelled and transferred to another hotel. We received no prior notification and the staff we disinterested when we arrived. Not what I expect from Best Western, and I certainly will not go back
Deborah Mon, 10 July 2023
What stay?? they transferred me...
Disliked: Our booking was cancelled and transferred to another hotel. We received no prior notification and the staff we disinterested when we arrived. Not what I expect from Best Western, and I certainly will not go back
Chris Mon, 10 July 2023
My hotel was changed to...
Disliked: I was moved to a different hotel and the room was not riverview like I paid for at the other hotel.
Chris Sun, 9 July 2023
My hotel was changed to a different hotel and the room was not riverview which I paid extra for and
Disliked: I was moved to a different hotel and the room was not riverview like I paid for at the other hotel.
Jane Wed, 5 July 2023
Bad
Liked: I was """ transferred""" to a completely different hotel chain..not even a BEST WESTERN.. I called the B/W REWARD Center and they very kindly took care of my situation..I was really looking forward to staying at this property but it has been taken over by the government...This was a """ political""" situation and the BEST WESTERN has been notified that they should not book anyone at this hotel in the future.
Jane Wed, 5 July 2023
Bad
Liked: I was """ transferred""" to a completely different hotel chain..not even a BEST WESTERN.. I called the B/W REWARD Center and they very kindly took care of my situation..I was really looking forward to staying at this property but it has been taken over by the government...This was a """ political""" situation and the BEST WESTERN has been notified that they should not book anyone at this hotel in the future.
Yanjia Wed, 28 June 2023
Terrible!
Disliked: The hotel was good, but the experience was the worst I ever had. I booked a river-side room and the staff told me I didnt. So I paid more for a no-view room. And it charged me twice for the room. It took me about three weeks to get my money back and waste lots of time calling them. Thank booking for helping me get my money back. The worst hotel ever!!!!!!!!
Yanjia Wed, 28 June 2023
Terrible!
Disliked: The hotel was good, but the experience was the worst I ever had. I booked a river-side room and the staff told me I didn’t. So I paid more for a no-view room. And it charged me twice for the room. It took me about three weeks to get my money back and waste lots of time calling them. Thank booking for helping me get my money back. The worst hotel ever!!!!!!!!
