Best Western Plus Warsaw

Very good

Good value for a clean...

Liked: Good, clean hotel with all necessities for a value
Disliked: Breakfast wasn't great and staff had to be asked to refill things that were low- no one was really keeping tabs on it.

Would definitely stay here again

Liked: Everything was clean, comfortable and pleasant.
Disliked: No complaints at all

Prepare for a dirty room...

Liked: Location ok, size of room adequate
Disliked: It was, simply put, dirty. They allowed dogs and the barking dog was immediately an issue, though they were kind to allow us to switch to another (quiet ) room . Neither was cleaned adequately.

Comfortable stay

Very good

It would be great if...

Liked: It was clean and the room was very nice.
Disliked: There was a lot of noise. Banging on my bedroom wall. Didn’t sleep well at all.

Good

Serviceable hotel for a short...

Liked: The hotel is conveniently located and easy to find. Free parking. Free hot breakfast (eggs, sausage links, waffle machine), though hours are early during the week ending at 830 am. By 745, there were no pastries remaining aside from sliced bread for toast. Indoor pool - small if many are using it, but we did not have time to make use.
Disliked: There was a cooking food odor on our floor that could not be remedied, and we could smell it in our room. We had 3 registered guests but only 2 sets of towels upon arrival. When I asked the desk for another set, I was told that laundry was not done and to check back in the morning. This was at 830pm when my family needed to shower before bed. I pressed and was given scratchy pool towels. The toilet in our bathroom was detached from the floor,so anytime someone stood up, it slammed into the wall behind it. As a side note - the toilets should be replaced with ADA accessible height stools. Even the accessible stall in the public lobby restroom had the lower stool. The room was barely surface cleaned, with evidence of asian beetles and past guest hair visible.This is not a quiet hotel if there are other guests. We could hear doors slamming throughout the night. The beds are stiff - my husband prefer a firm mattress, so he slept ok but still felt it was uncomfortable. I prefer a softer mattress and did not sleep well.