Best Western Plus University Park Inn & Suites

The Best Western Plus University Park Inn and Suites was the perfect location for our stay in Ames, IA. It was only 1.5 miles from the venue, Stephens Auditorium, and was also close to nearby restaurants and the highway. The hotel felt cozy and comfortable. We had a King Suite room and it was spacious and comfortable. Staff was friendly and courteous. We'll definitely return to this hotel again.

Liked: Clean hotel and loved the decor. Very welcoming and comfortable.

Good

Exceptional

Liked: Stayed for Iowa State orientation. Close to campus and Ames. Breakfast is good, hotel is clean and comfortable.

Poor

Liked: Nice entrance and breakfast room.
Disliked: The smoke alarm in our room woke us from a deep sleep at 12:30 AM. We called a staff member who changed a battery. Then again at 6:00 AM it went off again. We had planned to get a good night’s sleep after our travel day and felt exhausted when we left. After we reported what had happened when checking out, they offered a $25 discount or some BW points. We didn’t think this was at all adequate.

Moving college student

Liked: Nice & quiet
Disliked: Breakfast was ok.

Breakfast in the warmer was...

Liked: Good location easy to get to
Disliked: Front desk clerk was not very friendly or helpful. She couldn't find the reservation by name and when I said I'll go to my car to get my phone and email, she said "It won't help! I can't find you so it won't make a difference." I went to get my phone from the car. She told me I'm doing laundry so you'll have to ring the bell. When I came back in 30 seconds later, rand the bell and showed her the confirmation she said "You'll have to read me the number." I read it and it came up with my last name as my first name. Simple error on someone's part, but she as much as told me too bad for you prior to finding the error. Not a great first impression of a business.

We would recommend this place!

Liked: Clean, comfortable and the front desk people were kind, welcoming and made check in a breeze. The hot breakfast was wonderful! Sausage, eggs, hash browns….absolutely fantastic (it was fresh good). I wish I could remember the name of the person who checked us in….what a pleasant person. We had our dog and they have a designated area to bring your pet that was no small area. You have a great setup! Near restaurants with lots to choose from. We would highly recommend this place.
Disliked: We have no negatives!

Exceptional

comfort

Liked: safe quite
Disliked: breakfast

Superb