Best Western Plus University Park Inn & Suites Guest Reviews
Write a review
|2.9 miles from Ames centre|
Write a review
Sharon, Olathe, visiting Stephens Auditorium Fri, 28 October 2016
The Best Western Plus University Park Inn and Suites was the perfect location for our stay in Ames, IA. It was only 1.5 miles from the venue, Stephens Auditorium, and was also close to nearby restaurants and the highway. The hotel felt cozy and comfortable. We had a King Suite room and it was spacious and comfortable. Staff was friendly and courteous. We'll definitely return to this hotel again.
Liked: Clean hotel and loved the decor. Very welcoming and comfortable.
Gretchen Mon, 5 April 2021
Liked: Pool was terrific!
Disliked: Breakfast was poor
Mark Thu, 1 April 2021
Disappointing staff and breakfast.
Liked: The location was good for this area. The room was clean.
Disliked: There were so little packaged options available, it wasn't even worthwhile to provide anything. Several guests complained as we were leaving. Other than coffee and Cheerios, there was no other choices. For the amount of money we paid for the room, either offer more packaged selections or do not charge so much for the rooms. The front desk person did not say Hi or anything until I first spoke on two different visits to the desk during our stay. I really don't understand why you cannot have a more friendly person to welcome your guests.
Maureen Thu, 18 March 2021
Fawne Mon, 8 March 2021
Liked: Loved the bed, very comfortable.
Disliked: No housekeeping, had to take towels to main desk to get more.
Kellie Fri, 5 March 2021
Cozy, quiet and clean!
Liked: Comfortable room. Clean and relaxingly quiet. The staff, I believe her name was Penny, was very helpful, kind and inviting while checking me in.
Mark Tue, 23 February 2021
Liked: Great price for a very nice room
Kristie Tue, 23 February 2021
Disliked: Booked for 2 nights. First night was fine, second night was a free for all. High school kids running up and down hallways, large groups drinking in lobby. Guests not masked! We left early on second night and there was no one at front desk! Never Again!
Anonymous Tue, 23 February 2021
Mittelstaedt Fri, 19 February 2021
Lisa Fri, 29 January 2021
Liked: Great location for a quick stop to pick up college student.
Disliked: Outside property could use some attractive lighting or resurfaced parking lot.