Best Western Plus Universal Inn Guest Reviews
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Vitor Mon, 9 June 2025
Very good
Sanders Mon, 9 June 2025
Ok stay
Liked: The beds were comfortable. The only amenities was breakfast. There was no soda machines, so all you could drink was water. It's the bus, it's universal, there was only one pickup and one drop off. The AC on the bus seemed not to work. So, very, very hot. And yeah, a lot of noise while you're trying to sleep. So did not get not much sleep. The second night.
Disliked: The fact that there's no amenities in the afternoon for a drink.
Anonymous Mon, 9 June 2025
A cool place to lay...
Liked: Very close and convenient distance from the theme parks!
Disliked: The bathrooms were shabby tbh. Things were rusted and falling apart but for $400 you get what you pay for.
Keith Thu, 5 June 2025
Very pleasant stay; helpful staff
Liked: breakfast, location, pleasant staff
Disliked: we had trouble getting laundry soap
Felix Thu, 5 June 2025
Very good
Alicia Mon, 2 June 2025
The corner of my shower...
Liked: The closeness to Universal Resort
Disliked: My room was dated even though it said “newly renovated”.
Raquel Sun, 1 June 2025
Exceptional
Stephanie Sun, 1 June 2025
Exceptional
Anonymous Sat, 31 May 2025
Superb
Joseph Fri, 30 May 2025
Pleasant
Liked: Location and staff was great!
Disliked: Breakfast was less than you would expect from a 2 star motel, pictures of the property show a waffle station that was MIA. Our room on the first floor 109 had a major leak in the window surrounding trim,that turned into wet carpet after an afternoon rain shower...which explained the damp musky feeling and smell in the room. We left next day so no problem but obviously the "new remodel" was a hack job! I don't recommend. Pool was also very dirty.