This hotel has everything you require. Breakfast served daily; clean rooms; secure, and the rooms were spacious. Also a very courteous staff. Loved this hotel.

Liked: The hotel had everything we needed. The location was minutes from restaurants, movie theaters and even the concert venue we were attending. The hotel was clean. Rooms had a refrigerator and microwave and plenty of space to relax. I would definitely recommend this hotel.
Disliked: Nothing was bad. Great experience.

Short but nice

Exceptional

Liked: Despite the not included breakfast. A voucher was presented to decrease the price.
Disliked: No included breakfast. Available at restaurant for quite expansive rate.

Superb

Disliked: TV didn?t work when we first arrived. Couldn?t get certain channels. Desk set someone up right away. He came back later to check & problem had been corrected. Following up was very appreciated.

Exceptional

Great location, nice staff, and...

Liked: The bar was really nice. The location was great. The front desk was extremely nice and professional. It's exactly what we expected for a two day stay. Everything was very clean and comfortable.
Disliked: The view wasn't great but we knew that going in. The decor is a little dated, but comfortable.

Poor

Liked: Nothing
Disliked: Very dated furniture and dirty!

I've stayed in other places...

Liked: There is no really nice hotel or motel in Thousand Oaks at a competitive price, so I wouldn't worry about being mediocre at $148 a night. The attached Italian restaurant doesn't help matters. It's truly awful. We ate lunch there yesterday, and there's no way we're going back there for breakfast, even with the $7 discount. In other words, breakfast is not available here at Best Western. We'll have to go somewhere else.
Disliked: I've never seen a chair in a motel/hotel room look as bad as the one in our room. Neither one of us would sit in it. You can hear the freeway. The HVAC unit is noisy. The front desk didn't answer the phone until I had called it three times.

Liked: Free parking and breakfast vouchers at the adjoining pizza restaurant
Disliked: Hotel is quite dated; the journey from the lobby to our room was a little confusing; linens need to be replaced

Manager was terrible wouldn?t give...

Disliked: No one came to clean my room. I went out all day to return to no towels and an unmade bed.