Best Western Plus The Normandy Inn & Suites Guest Reviews
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|0.4 miles from Minneapolis centre|
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Brenda, Ames Wed, 16 November 2016
Really nice hotel, seems to be recently remodeled. Staff nice and wanted to help. However, desk staff apparently are not trained well and did not reserve the handicapped room. We confirmed the handicapped reservation three times the week prior and were assured; obviously in error. The General Manager was very apologetic and promised to train her staff. But the lack of handicapped grab bars and such made our stay very very difficult.
Liked: Beautiful hotel and friendly staff.
Disliked: We requested a handicapped room, which was critical for us, and even after confirming three times, they did not provide it.
Douglas, Cadillac, visiting Northrop Auditorium Tue, 25 October 2016
Liked: Great food and great service!
Disliked: Parking fees. Guests should not be charged.
Andrew, Milwaukee, visiting The Triple Rock Social Club Mon, 12 September 2016
Liked: Clean; friendly; comfortable.
Deanna, visiting Target Center Sun, 18 August 2013
After finding our room so warm we called the desk and inquired why? They were so nice and sent up the security man who agreed and got us another room for the night. Thanks to the desk clerk and security man we enjoyed your place very well and will stay again. We had our son and grandaughters with us and we attended the Twins game for the first time in the new stadium and we will be back!
Disliked: We thought it was very warm in the room when we opened the door. We went about unpacking and going to find a place to eat. We attended the Twins game and returned to the room finding it VERY WARM after setting it at 60 before leaving for the game.
L. Bailey, Madison, Wisconsin Sun, 28 October 2012
We had a good experience in a suite - everything was clean and up-to-date. Appreciated maid service in relation to more coffee. Bathroom is updated with beautiful tiles and a glass encased shower.
Liked: Staff friendly and helpful.
Diane R G, Bemidji Mon, 21 May 2012
The hotel desk clerk was very helpful in leading us in the right direction to I-94 from the hotel. He even printed out a copy of directions which was very helpful. We loved the breakfast at the Normandy Kitchen and recommend it highly.
Liked: The cleanliness was impressive.
Disliked: No exhaust fans in bathrooms.