Best Western Plus The Croft Hotel Guest Reviews
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Keith Wed, 23 July 2025
Exceptional
Anonymous Tue, 22 July 2025
Gorgeous wedding venue, small cleanliness...
Liked: Room was equipt with plenty of wardrobe space, fridge and TV. The room was tidy but unclean in areas. The hotel it’s self was beautiful as we attended for a wedding.
Disliked: I dropped an earring and there was a lot of dirt around the basin of the bed. There were also unused tablet capsules covered in dust under the bed which meant this hadn’t been touched for a while. There were signs of mould around the sealant of the shower but this didn’t affect the use. No aircon, standard desk fan only for warm weather. Breakfast wasn’t brilliant, and very basic for the price. The upgrades for standard dishes such as eggs Benedict and avocado on toast on top of a standard English breakfast didn’t make much sense and also was not rated great by my husband. The rooms felt a little dated in comparison to the vibe of the hotel. Prices of drinks seemed very expensive however this being a wedding venue it made sense as to why.
Gemma Mon, 21 July 2025
Very good
Hill Sun, 20 July 2025
Served our purpose perfectly and...
Liked: Didn’t have breakfast.
Disliked: You have a lovely roadside frontage, make the most of it with tables and chairs, you’ll pick up a lot of passing trade. Not a complaint, I’m in the business, an observation. Perhaps a phone for room service or whatever might be useful.
Fatima Sat, 19 July 2025
Pleasant
Simon Fri, 18 July 2025
Great stay
Liked: Great hotel , lovely room ,clean with all amenities, good location ,nice bar area, plenty of parking, very helpful staff especially Amy on reception
Disliked: Nothing, all good
Chloe Thu, 17 July 2025
Exceptional
Hannah Thu, 17 July 2025
Lovely hotel, basic room and...
Liked: Beautiful property
Disliked: No air conditioning and the windows only opened a small amount. It was so hot, it was too hot to sleep. The family room was very basic and not value for money. The toilet made a noise constantly when flushed.
Anonymous Wed, 16 July 2025
Brilliant staff
Iain Wed, 16 July 2025
Exceptional
Liked: Excellent value for money.Very good quality food.Comfortable room.Check in staff very welcoming.Voucher for a free drink.All good! I've stayed before and hopefully will again
Disliked: Nothing