Best Western Plus The Croft Hotel Guest Reviews
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Write a review
Stephen Sun, 1 December 2024
Happy enough
Liked: All ok nothing to report
Disliked: All ok nothing to report
Stephen Sun, 1 December 2024
Comfortable stay, now hotel
Liked: All very good
Disliked: WiFi wasn’t the best but the barman helped sort that
Mandy Fri, 29 November 2024
Fantastic especially breakfast
Liked: We were upgraded to the garden suite. Huge powerful shower, but I would have preferred a bath.
David Mon, 25 November 2024
Superb
Fiona Sat, 23 November 2024
Passable
Liked: Room was lovely and clean, very comfy bed and most of the staff polite. We attended a wedding and my husband is gluten intolerant. They were informed of the needs of the guests numerous times by the bride and groom however when the food was brought out we asked if my husbands was gluten free and the waiter huffed and snatched the plate of food and stormed off. When we went for breakfast the tables weren’t even cleared, sat for 20 mins and no one cleared the table or brought clean cutlery or a menu or took our order. We left without breakfast and checked out. Apart from that it’s a very nice venue but massively overpriced for the service you receive.
Joyce Sat, 23 November 2024
Big room, comfortable bed, good...
Liked: Big room, comfortable bed, good breakfast
Disliked: The road was a little noisy
Shaun Fri, 22 November 2024
Exceptional
Liked: The young gentleman that worked on reception was a pleasure to deal with. Very friendly and helpful and dealt with everything c we asked quickly and promptly. A credit to the hotel
Jane Fri, 22 November 2024
Wonderful wedding venue perfect over...
Liked: Lots of seating areasLarge real fires Pleasant staffGreat breakfast
Disliked: WiFi was very poor
Mark Thu, 21 November 2024
Nice but spoiled by not...
Liked: Location, rooms, bar, breakfast.
Disliked: Wedding music playing until 2am on a workday! No phone signal and Wi-Fi not working, TV not working, soap dispenser in bathroom empty.
Katherine Thu, 21 November 2024
Comfortable and welcoming
Liked: Beautiful and comfortable throughout. Went for a wedding and everything was well managed and such a perfect day
Disliked: N/a