Best Western Plus The Charles Hotel Guest Reviews
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1.1 miles from Saint Charles centre |
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Robbin, Mexico, visiting Hollywood Casino Amphitheatre Mon, 7 August 2017
Very friendly staff! Enjoyed our stay while going to a concert. Great location to venue.
Liked: Location and staff.
Disliked: No shuttle to concert provided.
Evans Thu, 14 March 2024
Everything was great except the...
Liked: It was good! Good variety.
Disliked: Nothing
Jesse Thu, 14 March 2024
Exceptional
Varble Thu, 14 March 2024
Bad
Liked: I stayed at this hotel Jan 13th and checked out Jan 16th with 1 pet was told they would take fees day if check out and they took fees from my account today March 10th almost 2 months later called hotel and Ion was very rude new charges was talking about but said he's not the one in charge of it and said they can take the fees anytime they stated they have NO PAYMENT POLICY The nights of my stay there was a drunk man yelling all night and banging doors I even messaged the hotel dirty and bathtub leaked all in the floor. They accidently charged booking.com my pet fee and had to refund them 2 months later and charged my debit card without no contact or explanation. Horrible customer service and management
Varble Thu, 14 March 2024
Bad
Tammy Mon, 11 March 2024
Good
Liked: Location/breakfast
Disliked: Could have been little cleaner, looked like pet stains on carpet.
Richard Sun, 10 March 2024
Very good
Teresa Tue, 5 March 2024
Very good
Jaocb Tue, 5 March 2024
Never staying there again
Disliked: Service was poor , tub dirty
Glen Mon, 4 March 2024
Roachs in bathroom
Liked: Location
Disliked: Roachs in bathroom
Lakeisha Sun, 3 March 2024
Exceptional
Liked: The pool; breakfast, the location is perfect
Disliked: Had to leave too soon.