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AustraliaBest Western Plus The Charles Hotel Guest Reviews
Overall Average Score:
Good (3.96 out of 5)
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Robbin, Mexico, visiting Hollywood Casino Amphitheatre Mon, 7 August 2017
Very friendly staff! Enjoyed our stay while going to a concert. Great location to venue.
Liked: Location and staff.
Disliked: No shuttle to concert provided.
Amy Mon, 5 April 2021
Disappointing
Disliked: Was disapointed we had to check out after our first night due to the death of my father,and we were charged for the second night.Not showing much compassion.
Carmen Fri, 2 April 2021
Superb
Hoosierw Wed, 31 March 2021
Good
Liked: The location was great! The staff was friendly.
Disliked: The hotel needs some updates. The bathroom was small.
Glen Wed, 31 March 2021
Will stay again
Disliked: A++++
Rodshay Tue, 30 March 2021
Exceptional
Liked: Deep pool
Disliked: Lack of towels
Cannon Mon, 22 March 2021
Passable
Disliked: The room could have been cleaner. It didn?t look like a vacuum had made it to the corners of the room in quite a while and the bedding had what appeared to be blood stains. Housekeeping never came to the room, we finally had to ask the front desk for towels, and then had to wait for them to be delivered. Lots of overnight noise from both inside and outside the hotel.
Sandy Sun, 21 March 2021
Pleasant
Santiljano Mon, 15 March 2021
dirty place
Liked: Pool
Brittany Mon, 15 March 2021
Good
Jude Tue, 2 March 2021
Exceptional
Disliked: The staff was not very helpful. I informed them there was a gentleman trying to break into there and the was a broken car window right next to our vehicle. And the manger basically told me that unless there was a complaint there was nothing they could do. I told her I?m complaining . She said was it your car I said no it was the car next to mine. She then said ?like I said unless the persons who?s window was broke was complaining there was nothing they could do I said I saw this guy trying to break into your dumpster she just rolled her eyes and walked away. I did not catch her name.
