Best Western Plus The Charles Hotel Guest Reviews
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|1.3 miles from Saint Charles centre|
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Robbin, Mexico, visiting Hollywood Casino Amphitheatre Mon, 7 August 2017
Very friendly staff! Enjoyed our stay while going to a concert. Great location to venue.
Liked: Location and staff.
Disliked: No shuttle to concert provided.
Loretta Wed, 7 October 2020
Liked: Clean room
Tracy Mon, 21 September 2020
Very happy willing to do...
Liked: It was OK
Disliked: Room not being clean
Cynthia Wed, 16 September 2020
Anastasia Mon, 14 September 2020
Could?ve Been Cleaner
Disliked: bathroom tub .. whirlpool tub & fridge had hair in them. The room was stinky, it was almost a moldy smell. Housekeeping just needs yo do a deep clean & take their damn time. Room inspector clearly didn?t check behind them. I disinfected and whipped down almost everything and the room still felt icky. This is my second time coming to here but this time I felt like I wasted my money
Sherrill Thu, 10 September 2020
Would not stay here too...
Disliked: When you got off the elevator it was filled with the smell of smoke which is sad because this is a smoke free hotel.
Max Mon, 7 September 2020
Great location , very nice...
Liked: Close to the casinos
Disliked: The speed bump pulling onto the parking g lot can be tricky on a motorcycle if you?re not careful.
Patricia Mon, 7 September 2020
It was relatively quiet and...
Liked: I liked the parking lot. Lots of spaces, room between cars, well-lit. I loved the comfortable beds and beddings. Overall it was very clean and well-kept. I liked the cushiness of the floors. I liked the amount of towels in the bathroom. I liked the size and swivel of the tv.
Disliked: I found two teeny black round slow moving bugs on both beds which really creeps me out because I never want to take anything home with me that I didn't purchase or adopt! I didn't like the low water pressure in the shower, had a very hard time rinsing the shampoo out of my hair. The refrigerator didn't seem cold at all but the freezer part worked which was odd. I didn't have a hair dryer in my room and had to request one. Oh and when I saw the bugs I pulled back all the bedding to see if there were more---thankfully there weren't but I was disappointed to see the worn and what looked like mold of the mattress. The mattress I slept on was fine but had bed #2 been needed for sleeping on, I would have demanded another room.
John Wed, 26 August 2020
Will go back
Liked: Great location with restaurants near by. Very friendly staff.
Disliked: Should have set breakfast up in separate room
Cassie Tue, 25 August 2020
Rose Mon, 24 August 2020
Liked: Didn?t have a breakfast as far as I know
Disliked: Our room smelled very musty.