Best Western Plus The Arden Park Hotel Guest Reviews
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0.9 miles from Stratford centre |
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Eric Wed, 24 April 2024
Great location with great amenities
Liked: Very convenient location for the Stratford Theatre Festival.
Denise Tue, 23 April 2024
Very good
Michael Mon, 22 April 2024
Superb
Liked: The hotel was generally clean and the facility quality was good.
Gloria Mon, 22 April 2024
Terrific stay.
Liked: The room was very spacious, with microwave, fridge, and drinks sink. Also a fireplace/heater. Very comfy bed and pillows. Right next to the theater grounds, and they let us keep our car on their lot while we went to the play after we checked out.
M Wed, 10 April 2024
Very good
Kasandra Mon, 8 April 2024
Exceptional
Hannah Sat, 6 April 2024
Superb
Shania Sat, 6 April 2024
It was a great stay!
Liked: Everything was clean and available, staff was very helpful
Disliked: Very busy, small elevators
Anthony Sat, 6 April 2024
Very disappointed
Liked: Great location
Disliked: I had multiple problems with this property. I booked this property having high hopes as it was a four-star location. Although when I first went in we were already having problems. When we first got in the machine wasn’t reading our credit card and it ended up freezing and having to be transferred over to an entirely different machine with a different person who didn’t know or understand that had a service dog and didn’t need to pay a pet fee. Despite the other staff member telling her that we didn’t need to pay a fee. Once that was settled, we went up to our room and tried to get into our room. We tried the key repeatedly and it wouldn’t open. Finally after about two minutes of trying it opened. When I first went in, I noticed that the bed was very large, and the room was very nice. Although when I went into the bathroom, I expected it to be spotless, and there was hair found in the bathtub from previous clients. There also was not a microwave in the room despite paying $180 for my room for one night. I was very upset about this as we left to go check out the pool the key continued to not work. We had to have our key replaced a total of five times before we finally got a key that worked. I am extremely disappointed with our stay here and will not be returning
Abram Mon, 1 April 2024
Disappointing
Liked: The staff remember us, they are always pleasant. We like the suite for our family.
Disliked: The hot tub jets STILL were not working , it's been a very long time.The pool was cold, even for kids.I could not place a non-fish fry dinner order on good Friday. The cost wasn't what I was quoted originally.