Best Western Plus Surprise-Phoenix NW

We had a great stay!

This is a great place...

Liked: Lovely breakfast with cheerful attendants, check in and front desk employees were fast, friendly and efficient. Pool was comfortable

Very good

This was are stop before...

Liked: This property was in a good location for what we needed.
Disliked: The carpet in the hallways smelled of chemicals. and the stairs did too.

Very Clean and calm hotel...

Liked: Everything is perfect
Disliked: N/A

Very good

Very good

Liked: Check in was not friendly.
Disliked: The check in person was not friendly and argumentative.

Exceptional

Liked: Staff was friendly, courteous, and very helpful

Very good

Very good

Disliked: Our bed sheets had sprinkles of someone else's blood. They changed them quickly but, that should not have been present.