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Best Western Plus Surprise-Phoenix NW

eeef - (888) 406-7656
Best Western Plus Surprise-Phoenix NW, 13337 W Grand Avenue, Surprise, AZ -(888) 406-7656
Area: Suprise - Sun City
(Map)
4.1
HOTEL RATING: 
VERY GOOD
4.1 out of 5 (572 Ratings)
2.2 miles Surprise Tennis and Racquet Complex
v7 mins driving
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Hotel Description
Featuring 3-star accommodations, Best Western Plus Surprise-Phoenix NW is located in Surprise, 21 miles from Copper Square and 21 miles from Phoenix Convention Center. The property is around 11 miles from State Farm Stadium, 15 miles from Castles and Coasters and 17 miles from Deer Valley Rock Art Center. The hotel has an outdoor swimming pool and a 24-hour front desk and free WiFi throughout the property. The hotel offers a buffet or continental breakfast. Arizona Capitol is 21 miles from Best Western Plus Surprise-Phoenix NW, while Phoenix Art Museum is 21 miles from the property. Phoenix Sky Harbor International Airport is 24 miles away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Safety Deposit Box
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` BBQ facilities
` Wheelchair accessible
` On-site parking
` outdoor pool
` Designated Smoking Area
` Free Wi-Fi
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Smoke alarms
` Fire extinguishers
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Food delivery
` CCTV security in common areas
` Complimentary drinking water
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Outdoor recreational features
` Pets allowed (charges may apply)

Best Western Plus Surprise-Phoenix NW Guest Reviews

Overall Average Score: 
Very Good (4.1 out of 5)

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4

Very Good - 4.0 out of 5

Elizabeth, Albuquerque, visiting Desert Diamond Arena

We had a great stay!

4

Very Good - 4.0 out of 5

Carmen Thu, 3 July 2025

Very nice.

Liked: Clean, very nice staff. Close to a lot of things.

4.5

Wonderful - 4.5 out of 5

Gary Tue, 3 June 2025

Superb

Liked: the room was very spacious, the property was comfortable and conveniently located.
Disliked: The filter in the swimming pool needed to be back-washed.

3.5

Good - 3.5 out of 5

Vaiva Sat, 31 May 2025

Good

5

Exceptional - 5.0 out of 5

Tonya Sat, 31 May 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Richard Thu, 29 May 2025

Superb

4.5

Wonderful - 4.5 out of 5

Karin Wed, 28 May 2025

Great! Looking forward to returning.

Liked: We enjoyed our stay at the Best Western Plus. Breakfast was good, and the staff was very helpful.We had an accident with our car and Kristi did not hesitate to help us extend our stay. And when the insurance company changed our plans again she helped us make adjustments. I would highly recommend the Best Western Plus in Surprise AZ.

5

Exceptional - 5.0 out of 5

Angie Mon, 26 May 2025

Staff was friendly and helpful....

Liked: The breakfast was very good. Everyone was super friendly and helpful
Disliked: It was great

3

Pleasant - 3.0 out of 5

Miguel Tue, 20 May 2025

Awesome breakfast, check the bedding....

Liked: I like how the property was around a lot of stores and right next to auto zone. Also enjoyed how it wasn’t far from the zoo.
Disliked: My room #215 had animal hair on the sofa bed I contacted front desk and I was told to let them know before I left. It was unfortunate because my daughter was looking forward to sleep by herself.

4.5

Wonderful - 4.5 out of 5

James Sun, 18 May 2025

We have stayed here many...

Liked: Close to everything
Disliked: Toilet is so low

4

Very Good - 4.0 out of 5

Shyanne Tue, 13 May 2025

Very good

Disliked: Continental breakfast is supposed to end at 9 AM and they started cleaning up at 8:30 in the morning and the breakfast staff lady was extremely rude.

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Best Western Plus Surprise-Phoenix NW 13337 W Grand Avenue, Surprise, AZ