Best Western Plus Sunset Suites Riverwalk Guest Reviews
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|0.8 miles from San Antonio centre|
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Jennie Sun, 13 June 2021
Estee Sun, 13 June 2021
Great experience with a great...
Liked: Because of covid restrictions, the breakfast menu offered was great. The staff went above and beyond to offer us excellent choices. They were very helpful in showing us where places of interest were located as well.
Disliked: The hotel was under construction so there were adjustments made. We arrived late at night from the train station and the outside lighting was not good at all.
Celia Fri, 11 June 2021
Liked: The stuff was wonderful and friendly..
Maria Thu, 10 June 2021
Great experience and excellent service.
Liked: I liked how the staff/front desk answered all my questions. They were very friendly, polite and respectful. The rooms were a good size and very clean. I liked the location as well not to far from the River Walk. The complimentary breakfast was very satisfying and plenty to select from. Parking lot was very clean and well kept. I will definitely come back on my next visit to San Antonio. Thank you all
Disliked: The only thing that we were disappointed on was that there's no swimming pool.
John Fri, 4 June 2021
Overall it was good
Liked: Management and staff was great
Disliked: Carpet in the rooms was stained
Verified Hotel Guest Thu, 3 June 2021
Liked: Walking distance to the river walk.
Disliked: This is a throwback to the 90┬┐s. The lighting was extremely poor (very dim). I couldn┬┐t see the remote buttons. The breakfast was frozen biscuits and burritos that you have to microwave and yogurt that you get out of a fridge. Very disappointing.
Helmut Wed, 2 June 2021
Not worth the money
Liked: The hotel is close to the river walk
Disliked: The hotel looks nothing like the pics. It is under ?renovation? but it still looks old, smells old, beds are uncomfortable, and it just has a creepy vibe. I would not recommend staying here for the price.
Martha Tue, 1 June 2021
Stay was pleasant
Liked: Breakfast was ok, location was good
Disliked: Rooms need to be updated
Francisco Sun, 30 May 2021
Liked: Room was spacious and clean. Location was okay.
Disliked: Noisy tenets above ruined my whole stay. Loud stomping made it difficult to sleep. Nothing was ever done about it. Side note they were remodeling or some kind of construction was occurring during my stay. Was not a bother for me.
Jennifer Wed, 26 May 2021