Best Western Plus Suites Hotel - Los Angeles LAX Airport Guest Reviews
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Pierre Wed, 10 August 2022
A pleasant last night in...
Liked: Conveniently located near the airport, excellent staff, and nice room.
Disliked: The neighborhood is not so nice but this is not their responsibility.
Martha Tue, 9 August 2022
Great stay for the price.
Liked: Location is great. Housekeepers we?re wonderful and helpful each time. Having a breakfast option was appreciated.
Disliked: Having to pay for parking.
Ellie Sat, 6 August 2022
good hotel for airport
Liked: - Big room- Big bed- Snacks to buy if you arrive late at night
Disliked: - Area is a bit uncomfortable to walk around, it?s not a good location to visit the city; but good for a night or two if you?re waiting for a flight - Staff weren?t that helpful, wouldn?t hold our bags whilst we waited after check out
Luis Fri, 5 August 2022
Disappointing
Disliked: old need up date
Chartang Fri, 5 August 2022
Was okay
Liked: Breakfast was fine. Staff at breakfast was polite.
Disliked: Nothing much
Ayeneetch Thu, 4 August 2022
Quick Trip
Liked: The hotel facilities, proximity to the airport and event location, and price were the prime reasons for selecting this hotel. All of those requirements were met during my stay.
Disliked: I did not like or appreciate the manner in which payment for the stay was handled. Upon arrival, I was told that my guest could not pay for the room which is odd because they are a guest, regardless if the room was booked under their name or not it was reserved for 2 guests. Then when it came to paying for the deposit, I was told it could be paid $50 on a card or $250 in cash, which also does not make sense, and I was not provided an explanation as to why the amount increases with money. There was also an issue on check out day as well - payment for late check out was paid at check in but still received a call from the front desk inquiring about check out. Personally, I felt as if my guest and I were treated as if we did not have the means to pay for the stay that we booked and planned for. Just for that, I will not return to this location.
Anonymous Tue, 2 August 2022
Superb
Ernesto Mon, 1 August 2022
will not be staying in...
Liked: A/C and furniture
Disliked: no water pressure, corners of bed frame, low battery on Safe- pillows not accurate. not enough turnover overview!
Olga Mon, 1 August 2022
It is a great choice...
Liked: We were able to get a nice 'grab and go' breakfast at 4am.The room was clean, spacious and quiet.The staff was very friendly and helpful.
Disliked: They don't have a shuttle service to the airport anymore. We paid 30$ for a taxi to take us to the airport (5 min drive).The swimming pool is nice but in a noisy location (loud trafffic passing by).
Evelyne Mon, 1 August 2022
Pleasant
Liked: Very close to the airport.
Disliked: Very old facilities. Didn't feel very safe in the neighborhood. Breakfast was horrible