Best Western Plus Stevenson Manor

This was out second stay...

Liked: location is convenient. staff seem helpful. enough parking
Disliked: One room was good sized and the second room, though we paid teh same price was tiny - no space to even sit. Breakfast was very basic. Today the elevator was stinking ( like dead animal smell) the one staff we spoke to only spoke spanish and was trying to clean the kitchenand was trying to say that the smell was from there - but we don't know Spanish so I am not sure what she was saying. This was out second stay there this year and this one was disappointing.

Exceptional

Liked: The outside courtyard nice. We really liked everything8
Disliked: It was small area but then again not alot of rooms

Great hotel for anyone visiting...

Liked: The location is excellent — right at the end of downtown Calistoga. We chose this hotel for its proximity to the vineyards we planned to visit: Castello di Amorosa, Sterling Wines, and Chateau Montelena.The rooms were spacious, spotlessly clean, and well-stocked with plenty of towels. The beds and pillows were very comfortable. The hotel also features a nice pool and hot tub, which we really enjoyed.Breakfast was a highlight — I was traveling with my parents (65+) and a 6-year-old child, and everyone found something they liked. There were omelets, oatmeal, waffles, butter, cream cheese, muffins, bread, and more.I highly recommend this hotel for families and anyone visiting the Calistoga area.
Disliked: Just the check-in (4pm) and check-out (11am) time.

Room was clean and comfortable...

Liked: The location and room. I like that the orange juice was 100% and fresh fruit.
Disliked: Breakfast options limited, only whole milk no Almond or coconut milk options and a more wholesome waffle mix. I will not stay in room 116 because it next to housekeeping and when they close the door it made a loud noise.

Very good

Exceptional

Great place, VERY clean rooms,...

Liked: Everything. Great place, VERY clean rooms, quality breakfast, close to activities, good managment.
Disliked: When I called two days prior to my stay I was shocked to be told I did not have a reservation. After I insisted I DID have a reservation, and after a little more study of the reservation list by the front desk attendant, he admitted that my name was in fact entered into the list but in a manner he was not familiar with and then was able to confirm my reservation. Since this trip was to celebrate our anniversary, and had long been planned, I was unsettled to be told - off hand - that I did not have a reservation, through an oversite on the part of this front desk attendant.

Exceptional

Liked: I liked the room, the pool the staff the atmosphere oh and the hot tub!!

Superb