Best Western Plus Stephenville Inn

Very good

Train the hotel staff please.

Liked: The front desk worker Friday evening was very helpful. Good breakfast options and a nice room.
Disliked: Check-in was perfect until we entered the room and it was not cleaned. It's 6:30pm, so we were tired. The worker couldn't contact a maid to come in, so she gave us keys for another room, I entered and there was a family standing in the room already. Finally she managed to get a maid to come in and clean our reserved room. Then at breakfast, it was the girls' first day working. She only set out half the breakfast spread. The worker on Sunday did much better, there were many options and all the condiments were set out.

Beds are cozy but facilities...

Liked: Breakfast was great. The staff were amazing.
Disliked: Our ac had an issue and kept trying to turn off. Someone on the second floor was being loud at 3 am, which woke me up. The pool had trash in it and needed cleaning. Smelled like septic issues in the pool area.

Passable

Interesting.

Liked: Clean. Good staff. Very friendly.
Disliked: The entire closet door fell off its hinge(?) as I tried to open the door. Hung very insecurely. Very heavy. Almost hit me but hit wall instead. Called desk and the person there came up and took pictures. Ended up leaning door up against a wall for the night. It should not have been there in that condition

Very poor

It was ok, just stayed...

Liked: It was a nice room!
Disliked: One of the smoke or fire detectors kept chirping all night woke me up at 3:30 and could not completely go back to sleep. Reported it to the desk clerk when we checked out and he said they replaced all the batteries recently. The ice machine did not work on our floor!

Got everything accomplished

Liked: Close to the college
Disliked: No complaints

Superb