Best Western Plus St. Louis West-Westport Guest Reviews
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Write a review
Kea Thu, 24 July 2025
Overall good.
Liked: Room was comfortable and clean.
Disliked: It was a little dated in the room. The door to our room stuck when trying to open and close.
Brooke Tue, 22 July 2025
It was pleasant overall.
Liked: The pool was opened.
Disliked: The breakfast was ok. No toner in the printer because I really needed to print something.
Anonymous Tue, 22 July 2025
It sucked and i would...
Liked: I didnt find anything i liked sbout this hotel marriott hotel is better
Disliked: I didn’t enjoy the customer service, it sucked. I also disliked the entire building it was dirty and everyone acted like they were slaves not working at a hotel that has less stress especially if youre the staff that just sits behind the desk.
Skylar Mon, 21 July 2025
Good
Jonathan Sun, 20 July 2025
Good
Alan Fri, 18 July 2025
Very good
Latoya Thu, 17 July 2025
Passable
Mariluz Thu, 17 July 2025
Bad
Liked: Nothing
Disliked: No pool no elevator terrible stay
Cindy Wed, 16 July 2025
Disappointed
Liked: Location
Disliked: The hotel itself, very disappointed. Staff was rude they messed up our reservation saying I Only booked one room for one night. I booked two rooms for two nights,. I even showed her my confirmation I got after I booked online. I dont make mistakes like that . Room is just configured very strange small bathroom . Only three towels for three people for two days .oh also they gave me a room for three people with a king so had to change that. Breakfast was ok but eating area was little dirty.
Jenny Wed, 16 July 2025
Cleanliness should improve.
Liked: Location met our needs. Breakfast was average. Staff accommodated a room change due to noisy neighbors.
Disliked: Cleanliness! Hair and dirt on floors in room, loud banging doors all night. Hallways were dirty. Rooms did not smell fresh. We stay in A LOT of hotels and this was on the low end.