Best Western Plus St. Louis Airport Hotel

Exceptional

Exceptional

The gentleman who check me...

Liked: Everything
Disliked: Nothing

Exceptional

Exceptional

Liked: It was very clean

The best place I have...

Liked: OK the food was on point
Disliked: Need more fruit

Would Happily Stay Again

Liked: The staff was very nice and accommodating. When we arrived we learned that our room was on the first floor. My husband explained his interest in watching the planes take off (my 6 year old daughter as well) and was hoping for a higher view but it wasn't a big deal. The concierge happily checked to see if there was a room on a higher level. He changed us from first floor to the third floor and sort of giggled at how happy he had made my husband and daughter. We later locked ourselves out of our room when taking a trip to the pool. The concierge happily gave us a new key. He was a very welcoming, friendly man that made our stay wonderful.
Disliked: I loved that breakfast was free, but it wasn't the best quality. The eggs tasted powdered, the sausage tasted a little off, and the bacon was really thin. They did offer muffins, pastries, yogurt, cereal, and make-your-own waffles as well. The lady in charge of breakfast was amazing. She was very upbeat and friendly. She kept on top of refilling anything that was getting too low, was constantly cleaning tables and breakfast area, and making sure guests knew she was there if they needed anything.

My stay was good and...

Liked: Building was visible and color stood out to me as very clean
Disliked: The water bucket had something RED and smelled inside. Also the front desk girl let herself into my room,she was also the same person that checked me! She acted like no one was registered to the room.

Very good