Best Western Plus Sparks-Reno Hotel

More than met our expectations....

Liked: Good value, clean and comfortable
Disliked: Location is in an industrial area

Exceptional

Exceptional

Overall experience was great and...

Liked: Room was clean, bed was comfortable and WiFi was excellent.
Disliked: The occupants next door were very noisy.

Passable

Disliked: Terrible person at the counter for customer service .. was not informed of the call “24 hours prior” for a room cleaning . Called and asked for extra sheets on a separate occasion as the pull out bed came with none absolutely bare mattress! Was told “we don’t have any at the moment to be honest” Sent husband down 7 mins later , he asked for some and was told by another male employee “of corse let me grab them” .. multiple lazy workers ! Couches needed a shampoo forsure

Exceptional

Everything was great and I...

Liked: Clean, nice room. Excellent breakfast. Good shuttle service.
Disliked: N/A

great hotel, great location, clean...

Liked: great location, breakfast was decent, nice bar, pleasant employees
Disliked: Too many construction vehicles unpacking lot due to high volume of construction workers staying at the hotel.

Spacious room, clean and good...

Liked: Room size, gym and pool. Cleanliness.
Disliked: Noisy shower pipes in the early hours and breakfast underwhelming