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Best Western Plus Southpark Inn & Suites eef - (855) 271-6236
Best Western Plus Southpark Inn & Suites, 120 W Rieck Rd, Tyler, TX -(855) 271-6236
Area: Tyler
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BOOK ONLINE OR CALL - (855) 271-6236
3.95
HOTEL RATING: 
GOOD
3.95 out of 5 (498 Ratings)
4.3 miles from Tyler centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
Located in Tyler Best Western Plus Southpark Inn & Suites is 4 miles from Golden Park. Featuring family rooms this property also provides guests with an outdoor pool. All guest rooms at the hotel feature air conditioning and a desk. Best Western Plus Southpark offers a continental or buffet breakfast. Guests will find a 24-hour front desk a shared lounge a business center and laundry service at the property. The nearest airport is Tyler Pounds Regional Airport 12 miles from the accommodation.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
q
Accessible
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Golf Course
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Fishing
` Hiking
` Bowling
` Heating
` Wheelchair accessible
` On-site parking
` outdoor pool
` vending machine
` telephone
` alarm clock
` Family Rooms
` Free Wi-Fi
` Daily Housekeeping
` English
` Kids' pool
` smoking allowed
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Contactless check-in/out
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Internet access in public areas
` Ironing amenities
` Laundry services
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Desk/workspace in all rooms

Best Western Plus Southpark Inn & Suites Guest Reviews

Overall Average Score: 
Good (3.95 out of 5)

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5

Exceptional - 5 out of 5

Tamecka Mon, 9 May 2022

Exceptional

Liked: The location, quietness and comfortable bed.

4

Very Good - 4 out of 5

Early Mon, 9 May 2022

Very good

5

Exceptional - 5 out of 5

Warren Fri, 6 May 2022

Exceptional

4.5

Wonderful - 4.5 out of 5

Christine Wed, 4 May 2022

Superb

0.5

Poor - 0.5 out of 5

Xiaojun Tue, 3 May 2022

calling this place basic would...

Liked: location, downtown, lots of restaurants in the area.
Disliked: Everything I would expect from basic accommodation, this place fails. Hallway smells like tobacco. Don?t think anyone is smoking, they just never bothered to change out the old carpet. Exercise room is not usable because of renovation. Hot water in the shower is extremely weak. Anyone anywhere on the floor uses the toilet, the pipe makes noise like a freaking jet engine. A good night sleep was impossible. There are so many other choices in the area, it is just my bad luck to have picked this one.

3

Pleasant - 3 out of 5

Delia Sat, 30 April 2022

bearable but not as advertised...

Liked: convenience of location to major Tyler spots
Disliked: the rooms are old and smelly and the hotel was under renovations.

3.5

Good - 3.5 out of 5

Teresa Sat, 30 April 2022

Nice if not for remodel...

Liked: Breakfast was fairly minimal. Mattress soft and pillows hard. Room was clean, hallway not. In fairness the lobby was closed off for remodel, making checkin longer than it needed to be at a window in front of the lobby. Plastic used to close off lobby billowed out in hallway. Carpet in hallway had a lot of sheetrock mud on it.
Disliked: There should be some notification when booking, the hotel had construction on the premises. Then you could make a decision to choose a different hotel or stay there.

2

Disappointing - 2 out of 5

Jessica Tue, 26 April 2022

Disappointing

Liked: Breakfast was great along with staff.
Disliked: But the hotel is very outdated versus pictures at time of booking/star rating and a very odd smell.

1

Poor - 1 out of 5

Tara Mon, 25 April 2022

Serious maintenance issues- yikes!

Liked: Good location and parking. Front desk clerk found my account info and provided a discount without my asking for it.
Disliked: Overly messy construction and lack of maintenance were surprising. There was a huge drop cloth in the entry and peeling wallpaper, wallpaper glue and paint all over the carpets walking to the room as well. Not safe for kids running around in bare feet. The new wallpaper and paint job looked terrible - you could see every seam, there were bubbles and the ceiling had roller marks. Inside the room smelled musty, there was an errant pube in the bathtub which was hard to miss against the white tub, the toilet seat was crooked and hanging over the floor so you wondered if it might break when seated, there was no hot water when showering on Sunday - not exaggerating, None, and someone put the alarm clock across the room and left it on for 6am requiring us to get out of bed to shut it off. Bed caved in the middle. Pool was green. Outside window weatherstripping hanging off and a supply room on an upper floor had products showing through the window to the outside. I couldn?t believe the high ratings it got before I booked. When we left we advised the clerk about the hot water and alarm clock and she advised she would tell her manager and we might get a call Monday but if not we should call back. It seemed to us like they had just given up on the property. I have never felt called to provide a negative review like this before. I?d steer clear until they get their construction done and a manager gets the place in better shape.

3.5

Good - 3.5 out of 5

Shannon Mon, 18 April 2022

Good

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Best Western Plus Southpark Inn & Suites 120 W Rieck Rd, Tyler, TX