Best Western Plus Silverdale Beach Hotel

I thought that the staff was great. My room was comfortable.

Liked: Friendly staff.

Many website stated free breakfast, but there wasn't one. The rooms were very dated; the heat didn't work; the bed was as hard as a rock; none of our channels worked. We did have a view of the water and the lighted town tree! The staff was very kind.

Liked: Nice front desk staff.
Disliked: Heat didn't work; hard bed; no free breakfast as stated.

The rooms were wonderful; the staff was fantastic. I couldn't believe that we got charged $11 for 'services' that we didn't use - just a general service charge. It put a kink in my feel about the hotel. I would rather that they increase the rate, rather than hitting me with that fee when I walked in the door.

Liked: Excellent staff; excellent room etc.
Disliked: General Service Charge.

Great views but construction was...

Liked: The location was beautiful. The beach was amazing.
Disliked: Nothing was said about construction when reservation was made or leading up.

Nice hotel

Liked: Location and price.Fabulous breakfast.
Disliked: The construction

The remodeling is worse than...

Liked: Location

Exceptional

Liked: they have everything you need and good customer service

I wish I would have...

Liked: I will not stay here again at least until after the renovation is completed.
Disliked: 1. Toilet paper holder fell off.2. Renovations are extensive and furnitures put in strange places.3. Carpet in room is dirty.4. Poor room lighting.

Great mini get away

Liked: Loved that it was on the bay….
Disliked: Still under construction but honestly it didn’t bother me at all

Pleasant

Liked: Beds were very comfortable and pet friendly,
Disliked: Was unaware remodeling was happening,

Exceptional

Pool was closed

Liked: Great hotel
Disliked: Pool was closed