Best Western Plus Silverdale Beach Hotel

I thought that the staff was great. My room was comfortable.

Liked: Friendly staff.

Many website stated free breakfast, but there wasn't one. The rooms were very dated; the heat didn't work; the bed was as hard as a rock; none of our channels worked. We did have a view of the water and the lighted town tree! The staff was very kind.

Liked: Nice front desk staff.
Disliked: Heat didn't work; hard bed; no free breakfast as stated.

The rooms were wonderful; the staff was fantastic. I couldn't believe that we got charged $11 for 'services' that we didn't use - just a general service charge. It put a kink in my feel about the hotel. I would rather that they increase the rate, rather than hitting me with that fee when I walked in the door.

Liked: Excellent staff; excellent room etc.
Disliked: General Service Charge.

Worth the stay

Liked: The staff was great and good selections for breakfast
Disliked: Can't think of anything

Paid far too much for...

Liked: Good breakfast
Disliked: Didn't know remodel was going on. Had to go through construction to get to the pool. Fireworks were being shot off just below our room. Daughter has ear problem cried much of the night. No security made any effort to stop the explosions.

Great area and great scenery.

Liked: Location
Disliked: Did not know about the ongoing renovations and we could not access some of the amenities. We were not the only guests to inquire about the issues with the renovations. One amenity no one could access was the laundry room and the only laundrymat in town closed at 8pm. The hotel should have put a notice on the booking sites stating the hotel renovations and informed guests of what amenities could not be used. Front desk staff was awesome very nice. View was great and location was centralized.

Nice waterfront location clean rooms...

Liked: Nice location
Disliked: Middle of renovation

Good

Liked: Location Staff
Disliked: Hotel is under renovation therefore room cost was high for value received

Exceptional

Disappointing

Nice stay, overall!

Liked: The location is great, on the water. Great views from the balconies
Disliked: It will be better when they have finished remodeling Our room still had the old carpeting and a very noisy refrigerator. But many other aspects had been updated. You could tell that they were in process

Very good