Best Western Plus Silver Creek Inn

Clean & comfortable hotel with...

Liked: Clean room, very comfortable bed. Super nice front desk at check in, Erica was great.Pool was clean, coffee 24/7 in lobby was very good. B’fast staff person was super nice.Location was next door to a Dunkin’ Donuts.
Disliked: Original room assigned smelled bad of cigarettes. Erica switched us to another room & was very apologetic. A/C was “okay” but not great. Breakfast food was poor. Eggs were awful. Ice machine on our floor was OOO.

Very good

Very good

Pleasant

Liked: Location; good AC; quiet
Disliked: Needs some basic maintenance & up-grading. I don’t mind that sheets are not changed but should not have to ask to have bed made. Sheets come off the mattress every night. Ice bucket not emptied. Safety strips in bath tub would be a great feature. Breakfast was just ok.

Would have been much better...

Liked: Very convenient to where we wanted to go
Disliked: Our AC did not cool and it was an e extremely hot period

Superb

Exceptional

Very good

Disliked: Pool was dirty. Charged the wrong credit card for the room

Pleasant

Liked: The Hotel was clean and the breakfast was good. The lady at the front desk was kind and courteous.
Disliked: The pool was dirty and we really couldn't take a shower because the water in our room was too hot to the point that as soon as my daughter turned the shower on she got burnt from the water. Nevermind the fact the fact that one of the cleaning people walked in on me as I was changing.