Best Western Plus Silver Creek Inn, Swansboro

Best Western Plus Silver Creek Inn Guest Reviews

Overall Average Score:

Very Good (4.5 out of 5)

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Passable

Liked: Location is good, staff very personale
Disliked: I had to run the hot water for 10-15 minutes before it got warm

Superb

Very poor

Good

Liked: The night shift manager was amazing. Very sweet and accommodating. We had an issue with our bedding and she made sure it was resolved. Great breakfast and coffee options!
Disliked: Not the cleanest hotel. Some of the desk staff seemed annoyed when we brought our concerns to their attention. The bed and bedding were not very comfortable. Having the air on blew the curtains open and covered the air itself. The jacuzzi tub doesn't work past 9pm...which we were not aware of.

This was my first stay....

Liked: Loved the spa bathtub! That was a pleasant surprise.Good location for my purposes.
Disliked: I didn’t notice anything negative about the property.

Superb

Liked: The guy working the front desk. He a ent above and beyond, was super friendly and helpful and checked on us everytime we crossed paths. Every hotel needs a guy or girl like him working the desk. We would definitely stay there again.
Disliked: Was a bit of a drive to the beach but that wasnt even a huge problem.

Exceptional

Passable

Not a bad place to stay and go fishing but not worth $119/night.

Liked: I did not have breakfast. I liked the bed- comfortable. TV was easy to use. Room was clean and appropriate for my use.
Disliked: The AC did not work very well. The room was on the sunny side of the hotel requiring the curtains to be closed. However, closing one of the curtains curtailed air flow into the room considerably. There seemed to be no hair dryer in the room (I searched for it); had my wife been with me, this would have made her very unhappy. The shower curtain was too short. A new curtain rod had been installed that curved outward; this gives the tub a more spacious appearance when showering. But the curtain needs to be changed to a longer one when this is done. I got water on a lot of the bathroom floor when showering that I had to put towels over.