Best Western Plus Sebastian Hotel & Suites Guest Reviews
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Kim, Palm Bay, visiting Captain Hiram's Resort Wed, 24 August 2022
What can I say - everything was amazing about the hotel.
Liked: Everything!
Disliked: Nothing!
Vincent Wed, 14 May 2025
It was good we will...
Liked: Just need to serve beacon.
Disliked: Cleaning service
Michael Mon, 12 May 2025
Very good
Kevin Mon, 12 May 2025
Very good
Theresa Fri, 2 May 2025
Superb
Roselyn Sun, 20 April 2025
Good
Liked: The location and staff were great and accommodating, and the chef in the breakfast room was very accommodating, welcoming, and helpful she always willing to help..Can't remember her name, though.
Disliked: The room smelled on entry. When the AC came on, it got a little better. I recommend putting some air freshener in the rooms.
Timothy Sun, 20 April 2025
Exceptional
Liked: Clean rooms, professional courteous staff
Disliked: Remote hard to work
William Sun, 20 April 2025
Exceptional
Kaden Sat, 19 April 2025
A decent place if you’re...
Liked: I was pleasantly surprised with what was within walking distance; much more than I initially thought. The staff working the breakfast buffet was very pleasant and eager to learn about the guests, which made my mornings much brighter. I also got two vouchers with my room key: one for a free drink at the restaurant at their sister resort restaurant, and another for a free hour of kayak or paddle board rental at the same location. I redeemed the latter and it was a real treat!I booked the room with the spa bath; it was quite the experience, though a bit tricky to figure out how to use.
Disliked: Unfortunately, the pool was closed my second day due to a failed inspection. It can’t really be helped, but was still disappointing. The front desk associate who facilitated my check-in felt very cold and detached, which is never a good start to a trip.
Marotta Tue, 15 April 2025
Exceptional
Liked: The staff was very nice. Room was big, location was wonderful. Breakfast was better than we anticipated and the host was SO SWEET. Pool was very nice and clean though we didn't have time to use it.
Disliked: The only con was the blanket was very thin, they don't use comforters. I would and will still stay again, just would bring my own blanket.
Zach Sat, 12 April 2025
Good Property, Do Recomend
Liked: The room was great all around. Very clean and a very good size. Pull out bed could use a new mattress, but the 2 queen beds were amazing and firm. Lighting was odd, but it did the job. I think it was because of the cool lightStaff was friendly and helpful.Breakfast was the standard for BW, but the attendant was very helpful and nice. Give her a raise.