Best Western Plus Savoy Lulea

just okay

Liked: The breakfast was good.
Disliked: The hotel wasn’t very quiet. Although the bar noise didn’t reach the rooms, there was a constant low humming sound in the room all night, making it hard to sleep.

Good

Very good

Very good

Excellent stay

Liked: All is well. Special thanks to Elias for helping my booking.

Superb

Disappointing

Disliked: Facilities that were mentioned in the Economy room were not in fact available. Mini bar was not in the room, and city views were in fact a small view of the hotel rooftop with ac vents. Staff were generally unhelpful in trying to find a solution, citing that the hotel was full so no room change could be offered. Restaurant vouchers were only offered at my suggestion, so it did not feel like there was any motivation from staff to try and make up for this.No extra key was provided to leave the lights in the room on for my pet.When eating at the hotel restaurant (EGO) I was served food containing my allergen, when I was very clear in specifying to my server that I had a milk allergy.

Excellent hotel on Luleå main...

Liked: Excellent hotel located on the main street of Luleå, close to all attractions. It is modern and room are comfortable. It has a great buffet breakfast. It also has a very nice restaurant and bar. Unfortunately, we did not eat at the restaurant but we had some drinks at the bar in two occasions and the atmosphere was really nice. A plus of the hotel is the very nice spa with hot tubes.

Superb