When we arrived we were told we couldn't check in until 3:00 but the reservation said check-in was 1:00 p.m.

Liked: The room had a microwave and small fridge. It was close to SPAC.
Disliked: The pool was filthy and our room had ants all over the floor and under the bed.

Superb

Fabulous

Liked: The rooms were very comfortable
Disliked: The jacked up priced because of the concerts and race track was it worth $400

Beds comfy, staff friendly and...

Liked: Beds comfy, staff friendly and location real close to SPAC!
Disliked: Not enough pool chairs

This is a nice hotel,...

Liked: Rooms are spacious and clean. It?s great to have a fridge and microwave in the room. The coffee was hot and breakfast had many choices. It was very good!

Superb

Liked: Great poolDecent breakfast
Disliked: Wifi was very slow

Lovely place to stay

Liked: Breakfast was enjoyable with a wide variety of options. Spacious, neat and comfy rooms. Lovely pool area. A lot of parking space available.
Disliked: Nothing in particular.

Pleasant

Liked: Location was convenient
Disliked: There was only one person on Front desk and check in was backed up and slow. I left a key for one of my party. The staff at night was not friendly or helpful.

Basic chain hotel. Many boxes...

Liked: Basic chain hotel in Saratoga Springs
Disliked: Bed was creaky

Best Western in Saratoga was...

Liked: The room was adequate and the air conditioning worked ok. The decor was also adequate and the staff was friendly when we checked in and checked out.
Disliked: The lobby was filled with items being used to renovate the location, (curtains, boxes, and draperies). The hallway had the same items and was very narrow. The bathroom looked beat and the toilet was super low and wobbly. The room had a musty smell and the refrigerator was barely cold. Overall the experience was poor.