Best Western Plus Sandcastle Beachfront Hotel Guest Reviews
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|1.0 miles from Virginia Beach centre|
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David, Pikeville, visiting 5th Street Beach Stage Mon, 4 June 2018
I really enjoyed my stay at this Best Western. The staff was great; the food was good and the hotel itself was very clean and lived up to my expectations!
Liked: Restaurant; beach access, The views.
Disliked: The elevators shook a bit going up, but wasn't really a big deal. The parking garage tops out at 6'2" - had to park across the street and walk, which was fine.
Michelle, visiting 5th Street Beach Stage Mon, 12 May 2014
Liked: Great hotel; very clean; great staff.
Jason, Oldtown, visiting Veterans United Home Loans Amphitheater at Virginia Beach Sun, 5 May 2013
The room was excellent and extremely clean. There were plenty of fresh clean towels for everyone and the staff was super nice. The view from the balcony was beautiful and it was all well worth the price of the room. The only problem we had was that we were unable to eat breakfast there because the breakfast line was extremely long due to the hotel being filled with cheerleaders there for nationals which also made the pool not an option because of crowding.
Shonlate Sun, 19 May 2019
Liked: Just about everything
Disliked: I missed breakfast at 9:30am
Desmond Sat, 18 May 2019
Good, may return
Liked: Good food but decor was not.
Disliked: hair on bathroom door & wall. headboard had hand & foot prints on it.
Patricia Fri, 17 May 2019
Everything else was great
Liked: Was told breakfast was 7:00- 11:00 the person looking at tickets said it closed at 10:00 am and said another portion opened at 10:00 for omelette etc. and she was rude
Disliked: This guy on night shift Tuesday the 12th the conchirage was trying to sell a time share. Not very nice.
Jeffery Thu, 16 May 2019
They charged me three times...
Justin Thu, 16 May 2019
Too expensive for what you...
Liked: Beach front view was nice. Breakfast was good.
Disliked: I called twice and asked to be moved into a King size room with a single King size bed. Once to ask for the upgrade and once to make sure I got it. Both times they assured me I had. Then when I check in and get up to my room...yeah they gave me a room with 2 queen sized beds. This was supposed to be a romantic trip for 2 and having 2 beds in the room makes zero sense. Thanks for nothing. Terrible price and you don't even listen to what I ask for.
Anonymous Mon, 13 May 2019
Latonya Sun, 12 May 2019
Liked: The breakfast was really good.
Disliked: The toilet seats are not comfortable to sit on at all and the elevators take forever!
Amanda Sun, 12 May 2019
Liked: The location is great, right by the pier and all the shops and restaurants. You can leave your car at the hotel all day on the day you check out.
Disliked: When we checked in they tell you if you want to stay over the check out time call the next morning be fore 10 and it wouldn?t be a problem. But when we called they were mad because we asked for the extra hour. They only gave us 30 minutes. I paid 200$ for the room.
Merissa Sun, 12 May 2019
Nicki Mon, 6 May 2019
I enjoyed stay for the...
Liked: The location was great. The breakfast was good. I enjoyed the balcony and the restaurants that are inside the hotel.
Disliked: Bed was a little firm. A little overpriced rooms aren't that updated.