Sandcastle Resort Guest Reviews
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David, Pikeville, visiting 5th Street Beach Stage
I really enjoyed my stay at this Best Western. The staff was great; the food was good and the hotel itself was very clean and lived up to my expectations!
Liked: Restaurant; beach access, The views.
Disliked: The elevators shook a bit going up, but wasn't really a big deal. The parking garage tops out at 6'2" - had to park across the street and walk, which was fine.
Michelle, visiting 5th Street Beach Stage
Liked: Great hotel; very clean; great staff.
Jason, Oldtown, visiting Veterans United Home Loans Amphitheater at Virginia Beach
The room was excellent and extremely clean. There were plenty of fresh clean towels for everyone and the staff was super nice. The view from the balcony was beautiful and it was all well worth the price of the room. The only problem we had was that we were unable to eat breakfast there because the breakfast line was extremely long due to the hotel being filled with cheerleaders there for nationals which also made the pool not an option because of crowding.
Michael Wed, 9 July 2025
Was good
Liked: We like the way the breakfast was before
Disliked: Breakfast
Darcelle Tue, 8 July 2025
Pleasant
Anonymous Tue, 8 July 2025
Disappointed with how the room...
Liked: The location was great, right on the beach. The balcony over looked the beach/ocean from our floor.
Disliked: The beds were very uncomfortable, there was dirt on the floor, the flooring in the room was falling apart, the shower had rust in the tub and the shower curtain didn't fit in the tub which required constant adjusting to keep the water in the shower.
Yvonne Tue, 8 July 2025
Superb
Beverly Tue, 8 July 2025
Passable
Deogen Tue, 8 July 2025
Pleasant
Liked: The front desk/receptionist was good. It's oceanfront. Accessibility to the restaurant and the boardwalk.
Disliked: The room is okay, and the bathroom is okay. Towels look like rugs.Breakfast is okay, but the workers were so strict about the amount of food you get and the moving of chairs. Not accommodating.
Nicole Tue, 8 July 2025
Very good
Renetth Tue, 8 July 2025
Exceptional
Beatriz Tue, 8 July 2025
This is my second time...
Liked: It’s was clean when we got there and everyday cleaning service will provide help to fix anything in the bedroom. There an access to a store and a great restaurant on the main level too.
Disliked: .
Tamekia Mon, 7 July 2025
Great stay the front desk...
Liked: Everything was great
Disliked: Need some meat with the breakfast