Best Western Plus Rockwall Inn & Suites

Exceptional

Liked: Location is great for us. it is easy to get to our family and friends.
Disliked: All the construction, but it was better than the last few years have been.

Good

Good

Exceptional

Passable

Liked: The breakfast was good and the location was great for what we was there for.
Disliked: We didn’t like that it was hot. We turned the air conditioner on to 61 and it still didn’t cool the room down. The toilet wouldn’t fill up after flushing it. We would have to remove the lid and wiggle the thing the fills the tank. It’s was SO hot in the dining area we were sweating while trying to eat.

Good

Exceptional

Poor

Liked: I don't like it because as soon as you walk onto the property, it stinks really badly. And there were people drinking in the parking lot, and the breakfast was cold, and they have this promotion,,, you stayed two nights, and you got a $50 gift card, which they didn't mention anything about it.

Disappointing

Liked: I didn’t like that a hot tub was advertised but not there when we showed up. Also the rooms were all dusty and overall just wasn’t impressed.