Best Western Plus Raleigh Crabtree Valley Hotel Guest Reviews
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7.1 miles from Raleigh centre |
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Evonne Sun, 14 April 2024
Location
Liked: The location was on point. It was close to everything we wanted to do for the college tour that we were on for our daughter. We got a family suite so that we could spread out and although the configuration was strange we thought, it was big enough. The breakfast was decent.
Disliked: The front desk informed me that the incidental was 100 per night due to it being a suite but that was not listed anywhere on any of my information on booking or the email the hotel sent me. It's typically 50 and I understand why they'd charge for it, but I asked her could she reconsider because that double incidental was not in my planned budget. She said I can charge you $75 but there is still a $100 charge on my card anyhow. Although the room looked & smelled clean, I walked around bare foot fresh out of the shower for a few minutes and the bottom of my feet were BLACK from the laminate flooring. I was disgusted. I also asked for a new iron due to mine not working and the second one didn't work either
Shavonne Sat, 13 April 2024
Good
Liked: Staff
Disliked: Only one elevator was working
Maria Fri, 12 April 2024
Good
Disliked: The parking deck is too tight and gets taken quickly.
Nelson Fri, 12 April 2024
Good
Parker Fri, 12 April 2024
Very good
Laura Fri, 12 April 2024
Very good
Sabrina Fri, 12 April 2024
Very good
Emily Thu, 11 April 2024
Very good
Liked: Had a lovely stay! Front desk staff was very nice and professional, and they even fixed our AC unit while we were gone for the day since it was a bit noisy our first night. Will definitely stay here again when visiting the area!
Christa Thu, 11 April 2024
Exceptional
Robinson Wed, 10 April 2024
Superb