Best Western Plus Provo University Inn

Exceptional

Superb

We had a very enjoyable...

Liked: Great location. The staff welcomed us every time we came in. The room was well laid out.
Disliked: The breakfast o letters were frozen and the one I got was not quite thawed out.

Recommend this nice Hotel

Liked: Friendly staff, quiet, no unusual odors, open areas, nice pool and hot tub.
Disliked: Parking is a bit tight, but that was unavoidable due to the location. Hotel was full this night, too. (Some customers park a bit crookedly.)

Clean and pleasant staff but...

Liked: Great location and friendly staff. My room was clean.
Disliked: The tub drained slowly creating a slip and fall risk. The toilet seat was super loose and it almost came off and the towel rack was loose too. We notified the front desk to have it fixed for the next guest. Even though it was cleaned maybe some attention to maintain the hotel would not go amiss.

Very good

Very good

Disappointing

The staff member was welcoming...

Liked: Easy to find. A few miles from the freeway but we prefer that.