Best Western Plus Provo University Inn

Superb

The pictures in the booking.com...

Liked: Closeness to BYU
Disliked: The bugs in the room. The smell of the pool. The non friendly staff.

A comfortable place to stay...

Liked: The location is great.
Disliked: The cost was a little high for what we got. We needed room for 4, but the room we got really only fit 3.

Surprisingly nice facility with a...

Liked: Staff was very accommodating and responsive. They were willing to work with me on an early check-in and late checkout.
Disliked: Many of the weights in the fitness room are missing. Not everyone needs the larger weights but 15 and 20 lbs are pretty standard and would be nice to have. I had to double up on smaller weights to get my workout in.

Superb

Liked: Everything was awesome!

Exceptional

Liked: Beautiful place to stay at for the night.
Disliked: The air-conditioner did not work.

I’ll never stay there again.

Liked: Location
Disliked: It was filthy and the tub didn’t drain properly. I had wipe everything down and eventually had to change rooms because I couldn’t shower due to the drain issue.

Bad

Disliked: The fact they charged prior to my arrival and decided not to stay at all.

Superb