Best Western Plus Portales Inn Guest Reviews
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Write a review
Ed Sun, 29 June 2025
Exceptional
Rigoberto Thu, 26 June 2025
Good
Anonymous Fri, 20 June 2025
I will not reserve here...
Liked: Location was great.
Disliked: Co-worker had bed bugs in her room, she was had to get a room at a different hotel. My TV did not work, second day, staff had to replace TV. Elevator was broken. Staying on the second floor made it difficult and unsafe to get luggage downstairs through the stairs. Rail in stairwell was loose making it even more dangerous. Had a work emergency and I need to use the computer they had set up in lobby but the gentleman that was at the front desk did not know the password so I could not use. It was one issue after another. Not a good stay. Very disappointing.
Matt Thu, 29 May 2025
Exceptional
Liked: Very nice facility with clean comfortable rooms, a friendly staff, and a wonderful breakfast!
Alfred Tue, 27 May 2025
Exceptional
Anonymous Mon, 26 May 2025
Exceptional
Liked: Good, eggs ,sausage
Disliked: I guess I liked everything
Nat Mon, 19 May 2025
Superb
Lisa Fri, 18 April 2025
👍
Leeann Sat, 12 April 2025
Exceptional
Leeann Sat, 12 April 2025
Exceptional
Liked: Pillows!