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Best Western Plus Portage Hotel And Suites eef
Best Western Plus Portage Hotel And Suites, 6200 Melton Road, Portage, IN
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (102 Ratings)
2.3 miles from Portage centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
Free Wi-Fi in well-equipped rooms bring our guests to the non-smoking Best Western Plus Portage Hotel and Suites. The four-story 100-room hotel is all non-smoking and provides free Wi-Fi mini-fridges microwaves and coffeemakers. There is a 24-hour fitness room a business center and a lounge serving cocktails. Parking is free. The hotel is just off of I-94 within walking distance to a half-dozen eateries. Outdoor attractions abound here with the shores of Lake Michigan just three miles away. Indiana Dunes State Park on the National Lakeshore is eight miles away where opportunities for water sports and world-class fishing await. Yogi Bear's home Jellystone Park is two miles from the hotel. It's an hour's drive to Notre Dame's campus and 40 miles to downtown Chicago. The hotel is 13 miles from Gary/Chicago International Airport.

Check-in time: 15:00   Check-out time: 11:00
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1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Business Center
` Free Internet In Public Areas
` Free Parking
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Hair dryer
` Free Internet In Room
` Fax/photocopying
` fitness center
` alarm clock
` All public areas non-smoking
` AM/FM radio
` Bell staff/porter
` Cable/Satellite TV
` Cocktail lounge
` Complimentary breakfast
` Complimentary full american breakfast
` Complimentary in-room coffee or tea
` Conference facilities
` Free local calls
` Front desk
` Hearing impaired services
` Heated pool
` Ice machine
` Indoor pool
` Interior corridors
` Late check-out available
` Non-smoking Rooms
` Pool
` Premium movie channels
` Recreational vehicle parking
` Souvenir/Gift Shop
` Truck parking
` TV
` Voice mail
` Free High Speed Internet
` Iron Board
` Free Internet

Best Western Plus Portage Hotel And Suites Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.9 out of 5)

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3.6

Good - 3.55 out of 5

Edward Fri, 16 November 2018

Good

Liked: Room was quiet and spacious, bed was good.
Disliked: Ice maker on 4th floor was not working and some of fitness equipment was not working

4.8

Exceptional - 4.75 out of 5

Jamese?s Thu, 1 November 2018

Exceptional

4.2

Very Good - 4.15 out of 5

Paul Wed, 19 September 2018

Very good

2.5

Fair - 2.5 out of 5

Verified Hotel Guest Tue, 4 September 2018

Liked: Quiet room and comfortable bed.
Disliked: Many things. A/C didn't work in the bedroom. Cable TV was bad ?poor reception for several channels and no sound for those. Peeling wallpaper. Carpet was dirty. Basically a property in need of a lot of attention.

1.5

Poor - 1.45 out of 5

Traveled Mon, 3 September 2018

Not clean, terrible staff, gross,...

Liked: The only good thing about this place was the location. We were visiting friends nearby and it was convenient to get here.
Disliked: I cannot believe this place had good reviews on this website. First major problem was that our room was gross. The bed had obviously dirty linens (like housekeeping just made the bed with the former visitor's sheets), all the surfaces had fingerprints and smudges, there were crumbs on the carpet, the furniture was stained and dirty. The pool area was disintegrating and dirty, the fitness center was dirty and full of really old equipment, the wi-fi didn't work in our room, and the breakfast was literally donuts and powdered eggs. Staff seemed totally overwhelmed. One of them told me the manager had left them for the weekend, they were 100% booked, and based on the time I spent at the front desk, I gathered there were numerous problems with many of the rooms (bad smells, non-functioning air conditioning units, rooms -including ours- that were not ready for check in at 5pm). I felt sorry for the staff at first, but as the night went on they were literally rolling their eyes when we requested housekeeping service, and after that was ignored, when we requested clean sheets for our beds that we just changed ourselves. I travel a lot for work and with family - I've stayed in almost 20 hotels in the past year, almost all of them cheaper than the $220/night that we were charged here - and this place is easily one of the worst I've ever stayed in. Friends in the area were not surprised when we mentioned how bad this place was. Booking.com needs to adjust this rating.

3.6

Good - 3.55 out of 5

Anonymous Sat, 25 August 2018

Good

Liked: Very clean.
Disliked: No complaints.

2.5

Fair - 2.5 out of 5

Verified Hotel Guest Sat, 11 August 2018

Liked: Very friendly staff.
Disliked: The AC in the bedroom of the suite, the closet door, the shower handle, and one chair were broken. The hot tub was out of order for at least a week. The pool and pool area were way too cold for children to swim.

3.6

Good - 3.55 out of 5

Keri Sun, 5 August 2018

Good

Liked: Very friendly staff , breakfast was good
Disliked: Hot tub heater was out, ice machine was broke on my floor , WiFi didn?t work, pool was ice cold, blankets on bed were damp .

4.8

Exceptional - 4.8 out of 5

Jenifer Mon, 23 July 2018

Exceptional

Liked: Bar/restaurant staff, Jessica did an amazing job! So friendly and helpful.

5

Exceptional - 5.0 out of 5

Tamara Sat, 21 July 2018

Exceptional

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Best Western Plus Portage Hotel And Suites 6200 Melton Road, Portage, IN