Best Western Plus Pontoon Beach

Exceptional

Liked: Clean rooms, nice pool. Breakfast was good and kept warm and replenished at all times. Staff was very friendly.

Superb

Exceptional

I would stay there again...

Liked: Close to area we needed to be in.
Disliked: It was ok, could have been a little cleaner.

Comfortable

Liked: Clean room was very comfortable.

Superb

Would not recommend.

Liked: This place is so overpriced for what it is. It was so dirty, I had to ask for another room. That one was just as dirty but they were “booked” I honestly don’t understand the good reviews. The staff who ran the breakfast was so rude it was unbelievable. The housekeeping were also arguing outside of our room. you can’t see the bottom of the pool it’s so murky, the whole place reeked of cigarettes even though there were no smoking signs everywhere, black smears on the walls in my room, hair in the bed sheets, stains all over the mattress, hair and dirt in the mini fridge in the room, the remote for the tv was sticky, I had ladybugs in the bathroom, it smelled musky like there was so proper ventilation in the room, and my ac didn’t work. I could go on. I will never stay here again when passing through.

Disappointing

Liked: The property was not clean. Stain on toilet, and bed sheets

Exceptional