Best Western Plus Poconos Hotel Guest Reviews
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Write a review
Pat, Laughlin
I spent a lot of time investigating motels in the area because I was booking 4 rooms for my family. Some were a little cheaper and some were more expensive. But reviews convinced me to select this one. The room was very nice. My family was very pleased and we all enjoyed our stay. The pool was also great looking, but didn't use it. We found there was a lot to do in the area. If I need a motel in this area I will definitely return.
Liked: The room was very nice and clean. Breakfast was superior, consisting of scrambled eggs, breakfast sausage, great self serving waffles, and all the details - bagels, donuts, juices etc.
Disliked: Construction vehicles took up convenient parking spaces by the second floor entrance.
Alfred B, Little Falls
Good value, great location and staff was very helpful.
Liked: Great location for shopping and local attractions.
R Bartos, Carlisle PA
The room was clean, including the bath. Was appropriately priced given location and room. Staff was pleasant. Parking was minimal. Continental breakfast was good with a variety of food including waffles.
Liked: Close to outlets, casino and eating places.
Disliked: Walking space in room was minimal.
Anonymous Mon, 9 June 2025
Passable
Maria Thu, 5 June 2025
Very good
Liked: Location facilities were good
Jessica Thu, 5 June 2025
Disappointing
Disliked: The pool was filthy dirty tips on the bottom and other trash and grime . Was very disappointing
Amanda Wed, 4 June 2025
Exceptional
Liked: That it a close to a WaWa, Camelback Resort, the staff was friendly. The place was clean, no noises from other rooms.
Disliked: This isn't toward the hotel overall. I booked the room through Bookings.com and on there they made it seem that the hotel room I purchased had a hot tub even showed a picture, in the room but it didn't. Looking at the Ad again it mentioned that the overall facility has some rooms with hot tubs. Also on bookings.com they said the pool was heated but it was really a room that was heated, the water was just slightly cold. I would recommend booking straight through the hotel website to make sure you are getting what you expect! Once again it was nothing with the overall hotel.
Anonymous Fri, 30 May 2025
A nice located area that...
Liked: I liked the coziness of the room very comfortable to sleep in !the staff was also very kind and helpful in our needs
Disliked: The breakfast time slot was too short I feel as though the breakfast serving time should extend until 11 am instead of having only a very brief 7-9am or 7-10 am timeframe but other than that I have no complaints
Williams Wed, 28 May 2025
Would stay here again
Liked: The king size room was spacious, it had a fireplace and a jacuzzi tub. Room was clean, so was bathroom. I like the gym, I didnt get a chance to eat the breakfast but the food smelled good. I like that is was 10min drive from all the major resorts (camelback/kalahari)
Disliked: Wish checkout could have been 12pm.
Jodee Sun, 25 May 2025
Superb
Leanon Mon, 19 May 2025
Exceptional
John Mon, 19 May 2025
Passable
Liked: Location
Disliked: Old !! Not worth the nighlty rate !!
Anonymous Mon, 19 May 2025
Superb
Liked: was was very nice