Best Western Plus Pleasanton Inn Guest Reviews
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Write a review
Ja Fri, 25 July 2025
Disappointing
Liked: Near the Bart station
Disliked: Longest check-in I have experienced in last 20 years of extensive travel. Front desk employee was booking someone via phone and while I feel she was competent at her job the process of doing this took an extremely long time.Upon reaching the room the window was wide open???The next morning the elevator did not function. I was in room 338 which was probably the greatest distance from the front desk therefore with suitcases and a 4 year old the elevator not responding was an issue.
Noely Wed, 23 July 2025
Exceptional
Noely Wed, 23 July 2025
Exceptional
Peter Tue, 22 July 2025
It was a friendly and...
Liked: Reception was amiable and welcoming and helpful throughout our stay. The hotel was comfortable and clean. The breakfast was good and coffee available. The pool/spa area was clean and well appointed. There were restaurants and fast food close by. A good value for the price.
Disliked: I did not have a problem with it but the noise from the freeway might bother some folks. You can request a room on the opposite side of the hotel.
Ariena Tue, 22 July 2025
Exceptional
Liked: Everything was great! Would absolutely stay there again. From desk staff was great and accommodating.
Disliked: The tub didn’t work if you wanted to take a bath :(
Mario Tue, 8 July 2025
Very good
Oscar Mon, 7 July 2025
The reservation and check in...
Liked: The room were clean bed comfortable.
Disliked: The customer service between third party vendors and hotel workers
Jason Sun, 6 July 2025
Very good
Romeo Tue, 1 July 2025
Exceptional
Ruben Thu, 19 June 2025
Pleasant