Best Western Plus Phoenix Goodyear Inn

Exceptional

Liked: It was prefect gateway

Very good

room was clean, other than...

Liked: The room was clean. I liked the smell of the complimentary lotion and shampoo
Disliked: Although room was clean we did have pidgeons that cooed the whole night making it difficult to get some sleep. And even though we asked for a non smoking area when we first walked it it reeked of marijuana. I was a bit disappointed with breakfast. There was no cream cheese for the bagels. The sausage tasted very bland. No yogurt was available The cable in our room was disconnected so we had to have someone come to the room and re connect it.

Exceptional

Liked: It was very quiet
Disliked: The bath tub didn't work

Disappointing

Liked: The staff was polite and helpful...My first room, the deadbolt wouldn't lock, and one of the beds was broken, so they switched me to a different room.The location of the Inn was good.The complimentary breakfast was pretty decent.
Disliked: The second room was furthest from everything.I have CHF.The air conditioner was so very loud, and I couldn't see to turn it down, to make it cooler, so it was warm in the room. There came up an issue where my trip was being cut short. They said they could not refund me any money. So, I stayed because I still had to pay. I spent my Mother's Day alone, because my party had to cancel and I couldn't leave. Well, I could.I would be out the money either way, so I stayed.Kind of a bummer...The pool seemed not very inviting, maybe a little unclean, and there was no jacuzzi. I found a room deodorizer spray bottle behind the cabinet that had the microwave, tv, and fridge. I pulled it out. I let the desk know. I have a photo, but I can't upload it.

Exceptional

Exceptional

Disappointing

Disliked: The air conditioner unit and 201 was so loud every time it came on it woke us up

It’s ok for that price

Liked: Clean and convenient
Disliked: Up and down so many steps